Thomas Kia of Highland

Total satisfaction From the short auto call when making the Rez, to the friendly informed time I spent waiting for my vehicle, I felt comfortable and welcome. The new co From the short auto call when making the Rez, to the friendly informed time I spent waiting for my vehicle, I felt comfortable and welcome. The new coffee machine is tops, this coming from a person who roasts their own beans. What a great job they do in the service department, they must have an excellent manager! More

Good service My car is always ready when promised and a job well done.My car is well washed before the car is returned to me.The service man always walks me to my My car is always ready when promised and a job well done.My car is well washed before the car is returned to me.The service man always walks me to my car when Work is finished More

Service I bought my kia from here 2015 & customer service has always been excellent. I still come here for my oil change after I moved away. I bought my kia from here 2015 & customer service has always been excellent. I still come here for my oil change after I moved away. More

Exceptional Service Neddie and Allen do a wonderful job of explaining issues and taking care of the customers needs. Everyone is extremely friendly and the service is top Neddie and Allen do a wonderful job of explaining issues and taking care of the customers needs. Everyone is extremely friendly and the service is top notch. More

Service Appraisal Thomas KIA of Highland has been my preferred auto dealership for a decade. The Service Department provided consistent VIP Service on my 2006 Optima f Thomas KIA of Highland has been my preferred auto dealership for a decade. The Service Department provided consistent VIP Service on my 2006 Optima for nearly 180,000 miles. It is retired now and my 2018 Sportage has wonderfully filled the Optima tire tracks. Neddie, Allen, and Richard are always courteous, respectful, and efficient for routine maintenance and repair visits. I have no excuse to visit any other auto dealership. More

Professional team The Thomas Team was professional as usual! Took care of an issue with my transmission that I was unaware of. I thought it was a brake issue and they q The Thomas Team was professional as usual! Took care of an issue with my transmission that I was unaware of. I thought it was a brake issue and they quickly diagnosed the correct problem detemining it was a warranty issue that was resolved. Very happy with the service once again! More

Routine maintance Performed the maintenance as requested and in less the time . I was concerned that bringing the car in at 11:00 AM that it would probably take longer Performed the maintenance as requested and in less the time . I was concerned that bringing the car in at 11:00 AM that it would probably take longer than I was told, but it was not the case. More

Excellence Excellent dealership, crew, overall more attentive to their client needs. I love that everyone works to keep their customers happy & updated on their Excellent dealership, crew, overall more attentive to their client needs. I love that everyone works to keep their customers happy & updated on their vehicle maintenance More

Treated like a king my 2004 Amanti lost it's belt on a stormy labor day on the way to Chicago, I pulled into the only open mechanic in the city and was told that major pa my 2004 Amanti lost it's belt on a stormy labor day on the way to Chicago, I pulled into the only open mechanic in the city and was told that major parts were needed. Had the car towed to Thomas Kia the next day. When I pulled into the service dept in my 2002 Spectra, they had the paper work on the counter waiting for me. I am always greeted warmly by name and offered everything from refreshments to rides and even loaner vehicles if the parts and labor takes longer than a day or two when available. work was completed in a timely manner and they contacted the car care center for me. My only complaint would be for the showroom staff because my wife and I walked the showroom for 10 minutes without stimulating any inquiries, Fortunately Neddy took us back into the showroom and advised us on our best options. The way we purchased our Amanti at Thomas Kia was because we received the same treatment in December of 2004 at Evergreen Park Kia while having service on our Spectra. We expressed interest in the Amanti we had seen and heard so much about and were guided to the pamphlets on the table. We went to Thomas Kia on Jan 1 and purchased the car. More

Great Service I have always found the service department employees to be pleasant, knowledable and efficient. I recommend them without hesitation. I have always be I have always found the service department employees to be pleasant, knowledable and efficient. I recommend them without hesitation. I have always been greeted quickly and politely. More