Thomas Kia of Highland

They get you in quick, are friendly and communicate what needs to be done. Great service needs to be done. Great service More

I had a terrible experience at Thomas Kia In Highland. The service was non-existent, and the communication was abysmal. Despite scheduling an appointment, my car was not serviced, and I received no update The service was non-existent, and the communication was abysmal. Despite scheduling an appointment, my car was not serviced, and I received no updates or explanations. The staff seemed disinterested and unhelpful. I would not recommend this dealership to anyone looking for reliable service and clear communication. Avoid at all costs! More

I was without my vehicle for most of the day and the problem was not solved. They said there was a recall that might be the cause of the problem but they did not have the key to fix it. They knew the is problem was not solved. They said there was a recall that might be the cause of the problem but they did not have the key to fix it. They knew the issue prior to my appointment and should not have wasted my day. The person checking me in was great. Everything went south from there. From nonresponse to inquiries to damaging my interior. Their excuse was being understaffed. The poor service goes far beyond that. I would not recommend this dealership. More

Mike McGee was a very good salesman. He asked me what was I looking for. He gave me everything I asked. He was attentive whenever I called him. He turnaround time to get back to me was q He asked me what was I looking for. He gave me everything I asked. He was attentive whenever I called him. He turnaround time to get back to me was quick and efficient. I would work work with Mike again. Very pleasant young man. More

I usually come to this dealership because they have you in and out. But unfortunately that was not the case this time. I was told it would be 45 minutes to an hour to get my oil changed. I was here for a l in and out. But unfortunately that was not the case this time. I was told it would be 45 minutes to an hour to get my oil changed. I was here for a little over two hours instead. I honestly don’t care to go back. More

Isaac was so much help and he knew how to do everything right I also like the popcorn and the hot cocoa that was very good right I also like the popcorn and the hot cocoa that was very good More

Thomas KIA is a great place to buy a car. Everybody at the dealership is very friendly. The dealership is welcoming and clean. The service department and the dealership went above and beyond Everybody at the dealership is very friendly. The dealership is welcoming and clean. The service department and the dealership went above and beyond in caring for both of our Tellurides. More

Janelle was awesome. We went to buy a car for our daughter and she was very patient and kind to us. We had a lot of questions. She helped us get to where we needed. She w We went to buy a car for our daughter and she was very patient and kind to us. We had a lot of questions. She helped us get to where we needed. She was not pushy and really listened to us, and met our needs. I would recommend her to my family and friends the future! More

Neddie was great! I am confident in the service I receive when dealing with him!! I always get phenomenal service. I have to give a shout out to Mohammed for getting m I am confident in the service I receive when dealing with him!! I always get phenomenal service. I have to give a shout out to Mohammed for getting me my appointment quickly!! More

Salesman went out of his way to do everything he could for us..Very friendly and knowledgeable for us..Very friendly and knowledgeable More