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Thomas Kia of Highland
Highland, IN
966 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 966 reviews
December 06, 2017
Car shopping I loved Itzel she knew exactly how to answer my questions in regards to payments and a quote of the car im thinking of purchasing. I loved Itzel she knew exactly how to answer my questions in regards to payments and a quote of the car im thinking of purchasing. More
by Claudia soto
Employees Worked With
Itxel Carlos
December 06, 2017
Excellent Service and Value I couldn't have been happier with my experience at Thomas Kia of Highland. The salesperson, Itxel Carlos, was excellent in every way. With her help, I I couldn't have been happier with my experience at Thomas Kia of Highland. The salesperson, Itxel Carlos, was excellent in every way. With her help, I found just the right car for my needs. It's a great car that fit my budget and my vision for what I wanted in a new vehicle. Best of all, I felt like more than just another customer. Itxel treated me like family. She gave me the information I needed to make the right decision for my needs, and she went out of her way to show me all the options available. Thank you, Thomas Kia! More
by Alex83
Employees Worked With
Itxel Carlos
December 06, 2017
Great experience Had a great experience with the very friendly and knowledgeable staff. Itxel answered every question in full and even gave me free popcorn! Was a grea Had a great experience with the very friendly and knowledgeable staff. Itxel answered every question in full and even gave me free popcorn! Was a great car buying experience and would recommend anyone looking to buy a car. More
by Renee
Employees Worked With
Itxel Carlos
December 06, 2017
Great customer service Jose martinez was friendly and knowledgeable. Would definitely reconsider when im searching for a new car. I was currently just looking to see what is Jose martinez was friendly and knowledgeable. Would definitely reconsider when im searching for a new car. I was currently just looking to see what is out there and the offers available. More
by Vikki1027
Employees Worked With
Jose Martinez
December 06, 2017
Car shopping review I have never been to Kia before so I was not sure what to expect. Itxel Carlos was extremely friendly, enthusiastic, and knowledgeable on the vehicles I have never been to Kia before so I was not sure what to expect. Itxel Carlos was extremely friendly, enthusiastic, and knowledgeable on the vehicles I was interested in. I learned a lot and will definitely be back to this branch! More
by Tay123
Employees Worked With
Itxel Carlos
December 05, 2017
Fantastic My parents and I went there to get my first car and the lady there was very friendly, quick and overall really great to work with. Get us in and out i My parents and I went there to get my first car and the lady there was very friendly, quick and overall really great to work with. Get us in and out in a couple of hours and new what she was doing. More
by Jiragana
Employees Worked With
Itxel Carlos
December 04, 2017
Neddie is QUALITY READY I am priviledged to provide this summary of mey service experience with service manager Neddie Burkes. My initial encounter was very recent and unusu I am priviledged to provide this summary of mey service experience with service manager Neddie Burkes. My initial encounter was very recent and unusually positive. MR BURKES has a process whereby he requests meeting all new customers and then makes himself accessible and provides 1:1larifications as needed. I have never encountered this! He was personable, approachable, patient, combined with being detailed,, keenly methodical, and knowledgeable. His oversight and supervision facilitated problem resolution for me. His coordination with service advisors provides for team cohesiveness, efficiency, and a quality service experience which inspires customer confidence. I feel that I have found a service venue of a lifetime, and regret not learning of Thomas Kia and Neddie and the the service dpt.sooner. Because of this, I wilkl recommend Thomas Kia, the Thomas company, and SERVICE AS WELL AS SALES. More
by blooming55
Employees Worked With
Neddie Burks
December 01, 2017
GREAT SERVICE! PURCHASED 3 CARS FROM HERE AND I ALWAYS DO MY SERVICE WITH NEDDIE. HE IS ALWAYS VERY FRIENDLY, HELPFUL AND INFORMATIVE. I WILL CONTINUE DOING ALL M PURCHASED 3 CARS FROM HERE AND I ALWAYS DO MY SERVICE WITH NEDDIE. HE IS ALWAYS VERY FRIENDLY, HELPFUL AND INFORMATIVE. I WILL CONTINUE DOING ALL MY SERVICE WITH NEDDIE! More
by HAPPYCUSTOMER
Employees Worked With
Neddie Burks
December 01, 2017
KIMpOSSIBLE! I initially encountered Kim DeGoey via phone after making my initial service appointment for 11/29/17. Soon thereafter I met her as she processed the I initially encountered Kim DeGoey via phone after making my initial service appointment for 11/29/17. Soon thereafter I met her as she processed the intake of my SUV for service and documented the issues and concerns. I found her to be professional, organized, full of expertise, accommodating and friendly. She coordinates followup with attention to the fact that customer's time is valuable, whether waiting or drop off and provides access to Neddie continually as needed for more detailed communication of needs and technical issues. This trip for service was the best service visit of my life.. with Kim also being hospitable to provide access to fresh delicious crunchy popcorn, magazines, snacks, water, etc.. Coupled with Neddie hands-on in the back and Kim up front... CAN AUTO SERVICE GET ANY BETTER???!!!! I AM VERY APPRECIATIVE of the service department, and it facilitates my inclination to ALSO RECOMMEND THOMAS KIA for new/used car SALES TO MY FRIENDS, FAMILY, AND COLLEAGUES. Kim has made the rarely or never possible KIMpossible..!! Thank you Kim and the entire team, including (Mr) TRACY who provided a delightful shuttle for me to another destination. THANK YOU VERY MUCH. MARTHA MORGAN More
by blooming55
Employees Worked With
Neddie Burks, Kimberly Degoey
November 29, 2017
Awesome Dealership !! We just purchased our 3rd car from Thomas Kia in the last 5years !! Best dealership around ! Not pushy and very knowledgeable ! Sam was our salesman a We just purchased our 3rd car from Thomas Kia in the last 5years !! Best dealership around ! Not pushy and very knowledgeable ! Sam was our salesman and he was great !! Also I? had left money in my trade in and the porter found it and turned it in !! It is hard to find honest people these days !! Thank you Thomas Kia !! Service department is also awesome and knowledgeable!! Kim is the best !!!! More
by Candles by sheila
Employees Worked With
Matt Summar, Daenen Badie, Kimberly Degoey, Sam Jacob
