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Thomas Kia of Highland
Highland, IN
966 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 966 reviews
August 24, 2014
bests most all other dealers I have had all of my Kia auto/ SUV serviced at Thomas Kia, the reason being the service department. Nettie Burke has always greeted me with respect an I have had all of my Kia auto/ SUV serviced at Thomas Kia, the reason being the service department. Nettie Burke has always greeted me with respect and How can i HELP YOU. I actually enjoy speaking with them. The quality of work done, and the honesty is what brings me back. the addition to Kim in the service department is also a breath of fresh air. More
by Moejo
Employees Worked With
Joese, Technician, Neddie Burks, Nate Bizic
August 02, 2014
Horrible Experience - Manager Rude to Senior Citizen!!!! Took my senior citizen Dad for new car. The Kia Soul was the best vehicle for him to get into because he had a hip replacement. The sales person was Took my senior citizen Dad for new car. The Kia Soul was the best vehicle for him to get into because he had a hip replacement. The sales person was nice and told us of an awesome discount that made the car affordable for my Dad. After the test drive I went and coordinated the vehicle with her that he wanted. She did a search found the one to get to the Highland location, gave me a quote and I put a deposit down on it. The next day I took my Dad on his 86th birthday to pick up the car when we went to pay for it, the price has all these add-ons to the price and the manager would not honor the price quoted to us. The price was almost $3,000 higher then we were quoted and he was rude and arrogant and did not want to work with us at all. It was like sorry you can just leave I'm not selling you this car for what you were quoted. We could not believe this treatment, my Dad was so disappointed. There is nothing good about this place! Watch out for false prices and jacking up the price for his so called "prep charge". This was a horrible way to treat a senior citizen who is also a veteran. BEWARE OF THIS DEALERSHIP!!!! More
by krsapc
June 26, 2014
Awesome!!! Had an awesome experience! Traded my soul in for a newer soul and I love it! I absolutely wanted a red one and they found it for me. I love my car! Tr Had an awesome experience! Traded my soul in for a newer soul and I love it! I absolutely wanted a red one and they found it for me. I love my car! Tracy did all he could for me to make me happy! Thanks Tracy!!! More
by Julie Starkey
Employees Worked With
Tracy Martin, Tracy Martin
May 07, 2014
Excellent customer service It was so refreshing to visit a dealership with a professional, genuine, diligent sales person such as Tracy Martin. Tracy went above and beyond my e It was so refreshing to visit a dealership with a professional, genuine, diligent sales person such as Tracy Martin. Tracy went above and beyond my expectations, he follows up and makes you feel very comfortable to make this very important investment. Tracy was very detailed and thorough when I purchased my new vehicle and was available if I had any questions about the functions on my vehicle thereafter. This was definitely a friendly environment and thanks to Tracy Martin, I did not feel like an ordinary customer. I will undoubtedly recommend this dealership to anyone looking to purchase a vehicle and make sure you request Tracy Martin. D. Russell More
by delizza
Employees Worked With
Tracy Martin
May 01, 2014
Thomas Kia Rocks! My wife and I had an incredibly wretched experience at a Thomas competitor in Merrillville, and stopped at Thomas Kia still really upset. We had boug My wife and I had an incredibly wretched experience at a Thomas competitor in Merrillville, and stopped at Thomas Kia still really upset. We had bought a new Kia there back in 2000, and have been really, really impressed with their service department. Stan Adams greeted up (pointed me to the restroom since I'm a male of "that age") and showed my wife a new Soul on the sales floor. Polite, friendly, no high pressure, extraordinary helpful. To make a long story short, an hour later we drove out with a new Soul! My wife has wanted a Soul since seeing the hip-hop hampsters. I've been a Soul Man since seeing Soul Brother #1 back in 1964. As we drive out into the sunset of our retirement in a new Soul, I'll be the guy in the tie-died shirt, the stingy brim hat and Blues Brothers shades and she'll be in the long hippy dress driving off to the next Grateful Dead concert in the sky! Thanks Stan and thanks Thomas Kia! More
by dkolacinski
April 29, 2014
Exceptional Service My family owns 4 KIAs (07,08 & two 2014) vehicles.....Having Neddie Burkes in the maintenance department is one of the main reasons that I purchased 4 My family owns 4 KIAs (07,08 & two 2014) vehicles.....Having Neddie Burkes in the maintenance department is one of the main reasons that I purchased 4 vehicles from Highland Kia. He's always treated me & my family with respect & goes beyond what is needed to keep customers coming back to Highland Kia. Don't let him go......promote him!! More
by timkia
Employees Worked With
Neddie Burks
April 03, 2014
New 2014 Optima Owner The salesmen and associates at Thomas Kia in Highland were extremely helpful when purchasing my car! I was able to get a deal and drove away in a bran The salesmen and associates at Thomas Kia in Highland were extremely helpful when purchasing my car! I was able to get a deal and drove away in a brand new Kia Optima with only 17 miles on it! I absolutely love my Kia and would refer anyone to their dealership! They were absolutely PHENOMENAL! Thanks Again!!!! :) More
by HelenShelton1120
Employees Worked With
Joby Vrbanich
April 02, 2014
joby vrbanich was very easy to work with. he answer every question i had about kia soul,from test drive to signing the papers. from the time i enter the showroom t was very easy to work with. he answer every question i had about kia soul,from test drive to signing the papers. from the time i enter the showroom to leaving the dealership with my new kia soul. i recommend thomas kia of hightland 100 per cent. best saleman joby. More
by earlie
Employees Worked With
joby vrbanich
March 12, 2014
Fantastic experience. Lori was great to deal with. Only Complaint, they gave a 50' tv with new purchase but did not give us ours. Other than that, best dealer yet. Complaint, they gave a 50' tv with new purchase but did not give us ours. Other than that, best dealer yet. More
by sallen0515
Employees Worked With
lori
November 23, 2013
These guys treated me very good and worked hard to get me the car I wanted. They were very nice and patient. Overall was a very good experience and would definitely recommend this dealership to any one I kno the car I wanted. They were very nice and patient. Overall was a very good experience and would definitely recommend this dealership to any one I know looking for a car. Thanks guys. More
by romainschwartz
Employees Worked With
Mike Magee, Ronko, Steve
