Thomas Nissan of Joliet

Very positive We had a good experience buying our new vehicle. Derwin Sellers was our sales rep. He went out of his way to find the exact vehicle with the exact equ We had a good experience buying our new vehicle. Derwin Sellers was our sales rep. He went out of his way to find the exact vehicle with the exact equipment we wanted. After the test drive and after our decision to buy, Derwin communicated with us continually. He told us what was coming next and, I believe, did everything in his power to move the process along for us. Sal was helpful during the "numbers" part of the transaction and actually helped with our decision on how to finance the vehicle in a less "painful" way than I was ready to do. His manner and expertise put us at ease during this sale. Finally, Steve was very informative and walked us through the final stage of the purchase. He was very low pressure but also very thorough in his explanation of the different packages available with the service contract. I had never visited Thomas Nissan, or any Thomas dealership for that matter, before this. I would not hesitate to go back based on this recent experience. More

Excellent customer Service I have bought several vehicles from Thomas Nissan. They are always professional and fair. Both Derwin and Sal helped me get the deal I wanted for my I have bought several vehicles from Thomas Nissan. They are always professional and fair. Both Derwin and Sal helped me get the deal I wanted for my new 2016 Nissan Maxima. Thanks so much for making my experience enjoyable! More

VERY POOR SERVICE AND MANAGEMENT! After many months of saving, I finally obtained a higher credit score and bought a brand new Altima! I was so excited! That excitement was quickly s After many months of saving, I finally obtained a higher credit score and bought a brand new Altima! I was so excited! That excitement was quickly smothered when I noticed body damage. I brought it back to the dealer well within their "3 DAY/300 MILE" exchange policy. I was NEVER offered an exchange, instead; I was given the run around and very poor body work. Each time I returned, there was even more damage done to the car! Not once, has a member of management contacted me to make this right. Nissan Consumer Affairs has not returned my calls. I had intended to purchase another Nissan for my spouse, but given these issues~ I will NOT return to this dealer! More

Great car buying experience! Started at Thomas Toyota and looked around at cars and looked for associate for help but no one was around. I Decided to go over to the Nissan side an Started at Thomas Toyota and looked around at cars and looked for associate for help but no one was around. I Decided to go over to the Nissan side and Derwin was there to help. Derwin listened to what I was looking for and took me and my family straight to the cars we were interested in. He was knowledgeable, to the point and friendly. I was expecting a sales pitch and overbearing tactics, but Derwin was genuine and wanted me to find the right car. Everyone at Thomas was really great and will definitely recommend car shopping here to all my friends and family! More

Easy Peasey We had looked up their Certified Pre-owned vehicles online and when we went in they actually had more than what was listed online to choose from. Our We had looked up their Certified Pre-owned vehicles online and when we went in they actually had more than what was listed online to choose from. Our salesman, Troy was helpful and not overbearing. We selected a car we liked and were able to come back the next day and finish the transaction. We already had our own financing so I have no idea how their finance team is but everyone we met was friendly and helpful. I would definitely come here again the next time we're ready to purchase a car. More

Good Job William S. is what keeps us coming back to Thomas Nissan. I believe at last count my family has bought five vehicles from Will. He is knowledgeable William S. is what keeps us coming back to Thomas Nissan. I believe at last count my family has bought five vehicles from Will. He is knowledgeable without being pushy and pleasant to talk with even when not actively in the market. My guess is he may even sell us our next vehicle. More

Great Buying Experience I worked with Derwin Sellers on the purchase of my car. I visited the dealership on my lunch break and found a few cars that interested me. I told him I worked with Derwin Sellers on the purchase of my car. I visited the dealership on my lunch break and found a few cars that interested me. I told him what I wanted, my must haves and how much I wanted to spend. I told him that I would return that evening and he had all the information I requested regarding the vehicles. He thoroughly explained all the amenities of the Altima and any extra features that were not included in the sticker price. The whole buying process was pleasurable. More

Great experience Matt Richards was my salesman at Thomas Nissan in Joliet. He was exceptional. The exact car I wanted was not in stock, so Matt drove to a town an hour Matt Richards was my salesman at Thomas Nissan in Joliet. He was exceptional. The exact car I wanted was not in stock, so Matt drove to a town an hour away to get it for me. There was no hassle. The entire process was quick and painless. Matt, Sal and Ben all worked extremely well together to get me the vehicle I was searching for. I would recommend Matt to friends, family and anyone looking for a great salesman who puts in the time and effort. More

would recommend ALMOST everyone at this dealership was very helpful, straightforward, and friendly. Will was awesome! The car was exactly as they advertised it. I too ALMOST everyone at this dealership was very helpful, straightforward, and friendly. Will was awesome! The car was exactly as they advertised it. I took it to a shop to get it checked out before purchasing, and it was in great condition. I would definitely recommend Thomas Nissan and would purchase another car from there again in the future. (Will should also get a raise and/or promotion) More

First Nissan car buyer I would like to thank Derwin Sellers and Troy Faulkner for your assistance in purchasing Nissan Rogue. Our discussions about what I wanted and your kn I would like to thank Derwin Sellers and Troy Faulkner for your assistance in purchasing Nissan Rogue. Our discussions about what I wanted and your knowledge of the Nissan Rogue made my decision very easy. It is truly the right car for me. I really appreciate the time you took discussing the features of the car. I haven't had a new car since 1991 and you made my experience a pleasant one. Thank you again. More