Service Department has been getting worse and worse over the last few years. Revolving door for service managers. They had my car for a week and wouldn't return calls in order for me to pick it up. Justin always had excuses and even lied about running diagnostics. Charged me $177 and claimed they found nothing.
Took my car to Hawkinson Nissan in Matteson to find competent and friendly staff. They ran the diagnostics and found and fixed the problem in a few hours! I called Greg Thomas, a supposed manager, and he couldn't care less. Never going back.