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Thomas Nissan of Joliet

Joliet, IL

Overview
Employees
Reviews
Vehicles
4.5
1,136 Reviews
A Better Way to Buy Your Next Nissan Starts Here. At Thomas Nissan of Joliet, we believe buying a vehicle should be simple, transparent, and hassle-free. Our pricing is based on current market conditions, vehicle availability, equipment, and inventory age to ensure we're offering competitive prices without the unnecessary back-and-forth. Our team is here to help you find the right vehicle for your needs and budget while making your buying experience as easy and enjoyable as possible. Whether you're shopping for a new Nissan or a quality pre-owned vehicle, we're here to earn your business. Before You Buy a Nissan… Call Thomas Nissan! 1-800-NISSANS One Call. One Great Experience.
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1427 North Larkin Avenue

Joliet, IL

60435

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Showing 1,136 reviews

November 05, 2026

Completed the deal without my permission knowing full well that the down-payment was going to be much higher than what I had until 2 days later. Completely screwed this up & no apology or attempt to rect More

by carboni220
Recommend Dealer
No
Employees Worked With
Crystal Ponce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Ponce
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November 04, 2026

Great people everything went quickly and smoothly went above to work with us good experience More

by bladeblkblt73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Godinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2026 -

Thomas Nissan of Joliet responded

We're happy your new Nissan Kicks purchase felt effortless and our team went the extra mile to work with you. Thank you for the five star rating!

November 04, 2026

Excellent customer service. Constant communication. Prompt service. I was greeted immediately upon arriving. Car was serviced quickly. No issues. More

by PCARNES2020
Recommend Dealer
Yes
Employees Worked With
Robert Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Basile
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Nov 04, 2026 -

Thomas Nissan of Joliet responded

From the immediate greeting to the updates along the way, we're happy your Nissan Kicks service went smoothly and without delay. Thank you for the five star rating!

November 02, 2026

Very nice and curtious people to deal with They waited on me hand and foot More

by WAYBEYONDHELP1
Recommend Dealer
Yes
Employees Worked With
Robert Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Basile
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Nov 03, 2026 -

Thomas Nissan of Joliet responded

Thank you for your kind words! We're thrilled to hear that our team provided you with such attentive service. We strive to make every experience special, and your feedback motivates us to keep up the great work. We look forward to serving you again soon!

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We appreciate you taking the time to share your experience with us. Glad to hear Robert and our service team took good care of you. We appreciate your business and look forward to seeing you again at Thomas Nissan of Joliet!

October 31, 2026

Was not pushy at all. He was personable not pushy. Easy to work with. I highly recommend Thomas Nissan, ask for Zack More

by khoyt.2011
Recommend Dealer
Yes
Employees Worked With
Zachary Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Goss
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Nov 01, 2026 -

Thomas Nissan of Joliet responded

We're glad Zachary made your used Nissan Rogue purchase feel relaxed and pressure free. Your recommendation means a lot to our team.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear Zack made your buying experience easy and pressure-free. That's exactly how we want our customers to feel when shopping with us. We appreciate your business and recommendation. Enjoy your Nissan Rogue, and welcome to the Thomas Nissan of Joliet family!

October 31, 2026

Smooth and easy. Service staff was very friendly and professional. Smooth and easy. Service staff was very friendly and professional. On time and no issues. More

by mmusiel1961
Recommend Dealer
Yes
Employees Worked With
Robert Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Basile
Print
Oct 31, 2026 -

Thomas Nissan of Joliet responded

Knowing the service on your Nissan Pathfinder went smoothly and finished on time is rewarding. We appreciate your kind words about our team's welcoming and capable approach.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear Robert and our service team made your visit smooth, easy, and hassle-free. We know your time is valuable, and we appreciate you trusting Thomas Nissan of Joliet with your vehicle. We look forward to seeing you again!

October 31, 2026

Very helpful and very informative about my truck. And it was quick service. Thank you More

by gotawillys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Basile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyla McNeil
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2026 -

Thomas Nissan of Joliet responded

Knowing our team provided helpful guidance about your Nissan Frontier and took care of your service promptly means a lot to us. Thank you for the five stars!

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear Robert and our service team were helpful, informative, and got you back on the road quickly. We appreciate you trusting Thomas Nissan of Joliet with your Frontier and look forward to taking care of you again in the future!

October 29, 2026

Brian is awesome! So friendly and knowledgeable He also helped me with a quote for my tires More

by malissaalonzo
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gain
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Oct 29, 2026 -

Thomas Nissan of Joliet responded

Your kind words about Brian mean a lot to our team. We’re glad his expertise and welcoming approach made a positive impression while helping with tires for your Nissan Rogue.

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the 5-star review! We're glad to hear Brian took great care of you and was able to help with your tire quote. We appreciate you taking the time to recognize his friendly and knowledgeable service. Thank you for choosing Thomas Nissan of Joliet, and we look forward to seeing you again!

October 27, 2026

Very satisfied Good experience and excellent customer service from you guys Was very good service More

by marentesmaricela8
Recommend Dealer
Yes
Employees Worked With
Robert Basile
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Basile
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Oct 28, 2026 -

Thomas Nissan of Joliet responded

Thanks for sharing about your experience with Thomas Nissan of Joliet. We appreciate your business and hope to see you again soon!

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for the great review! We're happy to hear you had a positive experience and that Robert and our service team took good care of you. We appreciate your kind words and your business. Thank you for choosing Thomas Nissan of Joliet, and we look forward to seeing you again!

October 27, 2026

My 5th purchase say more Done Done Done Done Done Done Done Done ?? Done ?? More

by snkdoc99
Recommend Dealer
Yes
Employees Worked With
Anthony Segreti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Segreti
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Oct 28, 2026 -

Thomas Nissan of Joliet responded

Thank you for your continued support! We're thrilled to have you as a loyal customer and appreciate your enthusiasm. Your satisfaction means the world to us, and we look forward to serving you again soon!

Nov 04, 2026 -

Thomas Nissan of Joliet responded

Thank you for your continued loyalty and for choosing us for your fifth vehicle purchase! We truly appreciate your repeat business and are glad Anthony was able to help you again. Customers like you mean a lot to our team. Thank you for being part of the Thomas Nissan of Joliet family, and we look forward to number six!

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