Thompson BMW

I could not be happier! Dennis Bridges was the best. We were able to work everything out before we came, so we didn't have to spend a ton of time at the dealership. He is fri Dennis Bridges was the best. We were able to work everything out before we came, so we didn't have to spend a ton of time at the dealership. He is friendly, helpful, and honest. Definitely go see Dennis. More

Love the vehicle, dislike the unfair/predatory/shady business practices by the sales & finance managers. I drove 3 hours to buy my vehicle to do business in earnest, and the dealership finagled the dea business practices by the sales & finance managers. I drove 3 hours to buy my vehicle to do business in earnest, and the dealership finagled the dealers fees and title/registration fees to ensure they reached the bottom line sales price they wanted. I have raised this issue to the GM and he has defended the tactics even when I provided evidence of the maximum fees for my state! This is not my first time buying a car out of state and understand how the fees work!! And the forward crash warning system on the vehicle went out 2 weeks after I had the car (mid August) and I’m being forced to bring it back 3 hours instead of them allowing a local dealer to assess and repair. Be cautious dealing with this place. Won’t ever purchase here again. More

Dennis our sales person did an excellent job. The purchase was easy and enjoyable. I would definitely recommend Dennis if you’re looking to purchase . Also the finance manager got me a great rate and purchase was easy and enjoyable. I would definitely recommend Dennis if you’re looking to purchase . Also the finance manager got me a great rate and the monthly payment I was looking for. Overall great experience at Thompson BMW. More

Mike Samlal always does a great job, he’s the reason I come back to Thompson BMW for service on a regular basis, thank him come back to Thompson BMW for service on a regular basis, thank him More

Friendly and helpful staff. Dealer was very cordial and straightforward during the process. Safe & clean environment. Would recommend for those looking for a new/used BMW. straightforward during the process. Safe & clean environment. Would recommend for those looking for a new/used BMW. More

Dawn was great! P9yv9yvyvycy9vticit cit go g gcogcog og g h g ypvpy og 0yvy0 og otvoy oy 8t iy ig iy gi ig i th h9yh upv8y. Oj 8y hop pu 8t 8yvoh o oh oh og og gi oy y 8y ct . 7t ohl v8y 7t c9u t 9yv h g ypvpy og 0yvy0 og otvoy oy 8t iy ig iy gi ig i th h9yh upv8y. Oj 8y hop pu 8t 8yvoh o oh oh og og gi oy y 8y ct . 7t ohl v8y 7t c9u t 9yv More

The service and service team were terrific, however, waiting over 2 weeks for a part to come in is unacceptable. The job was done right but......... waiting over 2 weeks for a part to come in is unacceptable. The job was done right but......... More

Alex in sales and Kyle in finance did a very professional job. They were supportive and great to work with! Most pleasant car experience to date job. They were supportive and great to work with! Most pleasant car experience to date More

The process felt rushed. I didn’t see the advertised leasing deals at all & what I walked away with was less than what I was shown and less than what I wanted. The person I worked with -Hezekiah- was g leasing deals at all & what I walked away with was less than what I was shown and less than what I wanted. The person I worked with -Hezekiah- was great and informative but besides him I felt like I was in a bait & switch situation with The vehicle & terms of the lease. I would recommend only if a friend insisted on in-person dealership experience vs buying online. More

Exceptional staff, commitment to quality, customer service and delivery. From the first interaction with a Sales Team, to Management and service, dealership goes above and beyond for its customers. service and delivery. From the first interaction with a Sales Team, to Management and service, dealership goes above and beyond for its customers. More