Thompson Chrysler Dodge Jeep Ram of Baltimore

Greeting value my time quick process The team took care of me pleasant visit from being to end clean location as always greeting smiles professionalism always a good location third car fr The team took care of me pleasant visit from being to end clean location as always greeting smiles professionalism always a good location third car from this location More

Excellent Service was what I was hoping for and opposite what I heard about as far as service. My experience was very good and I look forward to developing a t Service was what I was hoping for and opposite what I heard about as far as service. My experience was very good and I look forward to developing a trust in the future with my Jeep More

ALWAYS GREAT service - Svc reps, mech, shuttle drvr and all Nothing else to say. Been coming to this dealer for many years to have my Dodges repaired. Always GREAT service. Jim Umberly always very helpful - Nothing else to say. Been coming to this dealer for many years to have my Dodges repaired. Always GREAT service. Jim Umberly always very helpful - knows his stuff. More

Radio stations not coming in clearly The service center went above and beyond to try to resolve my problem to only be told by dodge that it’s not something they can correct and that even The service center went above and beyond to try to resolve my problem to only be told by dodge that it’s not something they can correct and that even providing a newer model radio would not correct the problem. More

Kathy McKinney was the best!! I just purchased my Jeep Renegade TrailHawk from here and had the absolute best experience. Kathy McKinney was truly incredible. She was patient, show I just purchased my Jeep Renegade TrailHawk from here and had the absolute best experience. Kathy McKinney was truly incredible. She was patient, showed me all of my options, and worked with me to find exactly what I want. I have been to a lot of dealerships and she was the main reason that I purchased my car from this dealership because she wasn't pushy and aggressive. Definitely recommend going here!! More

Electrical Issue The USB ports stopped working, it a lot of troubleshooting but eventually figured it out. Incidentally ran into some other issues but they took care The USB ports stopped working, it a lot of troubleshooting but eventually figured it out. Incidentally ran into some other issues but they took care of it as well. More

Helpful I came in unsure of exact details and the salesman we worked with was very accommodating. He was friendly and made the process much better. Thank you. I came in unsure of exact details and the salesman we worked with was very accommodating. He was friendly and made the process much better. Thank you. More

Oil change and outlet issue Jeff was great! Everytime I have gone in for service he has provided professional & friendly service! I have purchased many vehicles from Thompson ov Jeff was great! Everytime I have gone in for service he has provided professional & friendly service! I have purchased many vehicles from Thompson over the years and they have always provided great service to all my vehicles. More

Very good service I was a nervous wreck but dan made the process so smooth by the end I wasn’t that nervous wreck I was when I came into the store. I’d recommend dan to I was a nervous wreck but dan made the process so smooth by the end I wasn’t that nervous wreck I was when I came into the store. I’d recommend dan to anyone and Thompson if your lookin to buy More

Kim was great. Took care of me as usual in a professional . Jim was so professional. Took care of my problem. Great person to deal with when you need service. He is a five star service employee Jim was so professional. Took care of my problem. Great person to deal with when you need service. He is a five star service employee More