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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

August 26, 2020

I spoke to Jim in the service department he told me they were two weeks out on appointments, I told him that was fine because my truck was just sitting in my driveway. Jim said bring it in and if someone ca More

by tom.dobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Aug 27, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for taking the time to share your experience with Jim in our service department! We're so glad to hear we could be of assistance.

August 26, 2020

They had a cleaning lady working constantly. We We’re greeted with friendly words and the entire team worked for what I needed. Well done . More

by Amable52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Matt Lepke, Frank Sanza
Aug 27, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We truly appreciate your kinds words and appreciation! Please don't hesitate to reach out if there is anything else we can assist you with.

August 26, 2020

Had the best time there buying a new car no bs straight up front salesman and knowing what i wanted and deriving it,and the loan officer went out of his way to help me with all of my concerns this is my 3r More

by dgsteffe68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Steelman, Greg Chilton
Aug 27, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Congratulations on your new ride! Our team works hard to deliver a stress-free buying experience and we're glad to hear that goal was met during your visit. Safe Travels.

August 26, 2020

Kathy was outstanding and very knowledgeable! Her friendly deamour and content knowledge on all Jeeps helped us make the best decision moving forward! Thank you! More

by LIAJANNINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Smith , Kathy Mckinney, Greg Chilton
Aug 27, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your experience with us! Kathy is truly a great asset to our team, and we're glad to hear she could be of assistance!

August 25, 2020

This is the only place I service my Jeep ever since I moved to Maryland. They have never disappointed me. Extra precaution has been put in place during this COVID-19 period to keep you and the employees More

by 22mary2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Aug 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We try to provide all of our guests with a great atmosphere and world-class service that you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 25, 2020

Great serviceFriendly peopleUpdates given on the hour, Great service Friendly people Updates given on the hour, it took some time to get my seats fixed but they are working so no issues More

by melissa.clay
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Aug 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We're so glad we could be of assistance! Thanks for visiting us!

August 25, 2020

On 07/04/2020 I ran over something on the road. That caused over $7 thousand dollars of damaged to my car. I decided to take my car to Thompson on North Point Blvd in Dundalk Md. I would highly recomme More

by lynnette.davidge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy and his body shop team, Andrew Robicheaux
Aug 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your experience with us! Our entire team works hard to provide the best possible service to our guests, and we're honored to receive your compliments. We're always here if you need assistance with anything else.

August 24, 2020

I was satisfied with the service and my car was cleaned and detailed after the service. Everyone was friendly and worked very well with me More

by BECKA0605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision dept, Andrew Robicheaux, Kristin Mullins
Aug 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

August 24, 2020

My car was driving a little off, and it was making strange sounds. They found the problem, told me exactly what I needed and got it done. I have an older car and they keep it running pretty well. More

by monyepryor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Aug 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

August 24, 2020

Very positive experience I would return again For service and advise I would recommend them to anyone and everyone my needs were taken care of quickly More

by MZIELKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan
Aug 26, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!

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