Thompson Chrysler Dodge Jeep Ram of Baltimore

The employees in the service department is are always friendly and efficient when working on my vehicle . During walk in hours they try their best to get you in and out; they always get the job done! friendly and efficient when working on my vehicle . During walk in hours they try their best to get you in and out; they always get the job done! More

Employees are very courteous and friendly!! I did drop Employees are very courteous and friendly!! I did drop off my Jeep the night before my 9:30am appt for oil change service. I was a little disappoin Employees are very courteous and friendly!! I did drop off my Jeep the night before my 9:30am appt for oil change service. I was a little disappointed that my vehicle was not finished until 3:30pm and when I asked what was taking so long, I was told by service rep that I didn’t not not that I had an appt time? I feel going forward that if keys are dropped for service, they should be checked for appt times prior to just placing in line for next available service More

I loved the service but was very annoyed that i had to wait outside in the heat due to the waiting area being closed. I should have been informed of this when i made my appointment so i could have made ot wait outside in the heat due to the waiting area being closed. I should have been informed of this when i made my appointment so i could have made other arrangements. More

In the 4 yrs since my first purchase I have had nothing but great experiences here, Just traded and Kathy was awesome! Fastest and Easiest car purchase EVER!! but great experiences here, Just traded and Kathy was awesome! Fastest and Easiest car purchase EVER!! More

The Service Department team at Thompson Chrysler Dodge Jeep Ram of Baltimore provides excellent customer service. With every interaction, you are reminded that this dealership truly values your business. Jeep Ram of Baltimore provides excellent customer service. With every interaction, you are reminded that this dealership truly values your business. More

Very pleasant and efficient, got my vehicle back a day earlier than expected. Jeff was so helpful! This was my first time visiting this location but it won’t be my last. earlier than expected. Jeff was so helpful! This was my first time visiting this location but it won’t be my last. More

From the moment I spoke with Kathy McKinney on the phone to ask if the vehicle we saw on the website was still there to just now 4 days later, it has been a wonderful experience! She called just to see how to ask if the vehicle we saw on the website was still there to just now 4 days later, it has been a wonderful experience! She called just to see how we love our new vehicle. When we went in she was helping a different customer and the other sales associates we all nice to us. As soon as she was done with the other customer she came to see us with a smile. She got us the vehicle we wanted at a great price. We actually ended up getting more for our trade in than we thought we would. The paperwork was easy and when we went into the finance office it was clear cut and fast. I would recommend to anyone to go see Kathy and get a wonderful vehicle! More

Typical dealership that will have you in debt if you aren't sharp/on your P's and Q's. Beware or you will begotten. aren't sharp/on your P's and Q's. Beware or you will begotten. More

Great customer service, When I first got to the dealership they had 6 ppl ahead of me but they got me in fast and plus I was a walk in.. very happy about my experience. dealership they had 6 ppl ahead of me but they got me in fast and plus I was a walk in.. very happy about my experience. More

This dealership is very nice clean and professional wait time wasnt to long they take good covid 19 precautions reasonable prices and the have professional specialist overall 10**********s time wasnt to long they take good covid 19 precautions reasonable prices and the have professional specialist overall 10**********s More