Thompson Chrysler Dodge Jeep Ram of Baltimore

Thanks I spent 47 years in the car businessI was treated Thanks I spent 47 years in the car business I was treated like I knew someone special with in the company. So allow me to thank you for making me fe Thanks I spent 47 years in the car business I was treated like I knew someone special with in the company. So allow me to thank you for making me feel special. More

Jeff is a awesome guy who does what ever you need that he can help you with. I didn't have to wait to long before my car was service and ready to go. he can help you with. I didn't have to wait to long before my car was service and ready to go. More

Thompson provided quick and convenient service without even requiring an appointment! Very friendly and accommodating staff. We have, and we will, always choose Thompson for our auto service. even requiring an appointment! Very friendly and accommodating staff. We have, and we will, always choose Thompson for our auto service. More

Great service and well informed service writer. Would recommend time and time again. Gave calls with updates and a call as soon as service was completed. recommend time and time again. Gave calls with updates and a call as soon as service was completed. More

Jim got me right away. I called Friday morning for brakes and roters. He had me in by 9:30 am and was able to pick my car up by 2pm. Excellent service everytime and roters. He had me in by 9:30 am and was able to pick my car up by 2pm. Excellent service everytime More

They have always been so nice and explain everything. I recommend them to everyone. Also a very safe and clean place and not a long wait recommend them to everyone. Also a very safe and clean place and not a long wait More

Kathy was very helpful. In fact, all of the sales and paperwork department were very helpful. Kathy went out of her way to satisfy us paperwork department were very helpful. Kathy went out of her way to satisfy us More

I would not recommend. Vehicle wasn’t ready when promised . Left car dirty from there work like it was nothing . Only good thing is receptionist was nice . . Left car dirty from there work like it was nothing . Only good thing is receptionist was nice . More

I went in at 7am for an oil change, they drained my Jeep and did not realize they did not have the oil in stock. I waited 3 hours for my car. Not the best time to hang around in this environment and did not realize they did not have the oil in stock. I waited 3 hours for my car. Not the best time to hang around in this environment More

unpleasant I arrived for my 10:45 am appt. @ 10:35. Checked in for my appt.: recall - which didn't actually need service it was more of an alert of what "could I arrived for my 10:45 am appt. @ 10:35. Checked in for my appt.: recall - which didn't actually need service it was more of an alert of what "could happen" if back window is not installed correctly also routine oil change and tire rotation, I told them I would be waiting for service. At 1:30 my Jeep had NOT even been taken back for service!! When I asked they told me there was only 1 more ahead of me. Also that Mondays and Fridays are their busy days and service techs also need to take a lunch..... I suggested that if this is an ongoing problem on Mondays and Fridays than the scheduling template should be adjusted to avoid unhappy customers every week!!! Once vehicle was complete I removed the paper floor mat and was on my way More