Back

Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

not yet
rated
2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

Directions

Filter Reviews by Keyword

By Type

2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

August 05, 2020

Typical dealership that will have you in debt if you aren't sharp/on your P's and Q's. Beware or you will begotten. More

by warrenharvey
Recommend Dealer
No
Employees Worked With
Edward Ashford, Greg Chilton, Matt Lepke, Frank Sanza
Aug 07, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We pride ourselves on offering a unique and professional experience, so we are very troubled by your review. We would like to find out what happened during your visit and how we can make this right. Please call when you have a moment. Sincerely, Frank Sanza, Sales Manager, 410-288-3100

August 04, 2020

Great service and well informed service writer. Would recommend time and time again. Gave calls with updates and a call as soon as service was completed. More

by billphh
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Aug 05, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

August 04, 2020

Thompson provided quick and convenient service without even requiring an appointment! Very friendly and accommodating staff. We have, and we will, always choose Thompson for our auto service. More

by Stan
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Aug 04, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking a few moments to let us know about your experience! We truly appreciate your kind words. Please let us know if we can ever be of further assistance!

August 04, 2020

Jeff is a awesome guy who does what ever you need that he can help you with. I didn't have to wait to long before my car was service and ready to go. More

by DDSMITH5252
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum, Edward Ashford
Aug 04, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

August 03, 2020

Kathy was very helpful. In fact, all of the sales and paperwork department were very helpful. Kathy went out of her way to satisfy us More

by victoriacordell
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
Aug 04, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

August 03, 2020

They have always been so nice and explain everything. I recommend them to everyone. Also a very safe and clean place and not a long wait More

by APRILSTEVENS1977
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
Aug 04, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

August 03, 2020

Jim got me right away. I called Friday morning for brakes and roters. He had me in by 9:30 am and was able to pick my car up by 2pm. Excellent service everytime More

by Jkvech
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
Aug 04, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

August 03, 2020

I went in at 7am for an oil change, they drained my Jeep and did not realize they did not have the oil in stock. I waited 3 hours for my car. Not the best time to hang around in this environment More

by ceilmadden0
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
Aug 04, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We apologize for the inconvenience. We will work better between our internal departments to ensure we have the necessary products available to complete services. Respectfully, Joe Lyons Director of Operations

August 03, 2020

I would not recommend. Vehicle wasn’t ready when promised . Left car dirty from there work like it was nothing . Only good thing is receptionist was nice . More

by TERRYM3173
Recommend Dealer
No
Employees Worked With
Andrew Robicheaux
Aug 04, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

We are sorry that you were not happy with your experience at our body shop. We strive for excellent customer service and we seemed to have fallen short. Sincerely, Andy Robicheaux, Body Shop Manager

July 31, 2020

They’re very helpful, patient, and friendly. I would not go anywhere else to have my vehicle serviced. This is the best Dodge dealership ever. More

by andre1amelton
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan, Edward Ashford, Charles Cadden, Frank Sanza, Vincent Azong, Kristin Mullins
Aug 03, 2020 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

...
27
...