Thompson Lexus Doylestown

Very unprofessional . Wayne emailed me a sticker of a new car and quoted me a price on the same email, $7,800 below MSRP. Compared to other dealerships his price was $15 . Wayne emailed me a sticker of a new car and quoted me a price on the same email, $7,800 below MSRP. Compared to other dealerships his price was $1500 lower, thus I called him several times to confirm that he was not playing any games or making any mistakes. He assured me several times that he has been doing this for over 13 years and that it is not a mistake. After giving him my credit card information over the phone to hold the car, sending over my drivers license, insurance information, and after I added the car to my insurance he calls me back to tell me that there was a "miscommunication". Beware of this place. Take your business elsewhere. More

Superb Shopping and Sales Experience From the minute my wife and I entered the dealership, every phase of our experience was superb. Wayne H., our Sales Consultant, was very knowledgeabl From the minute my wife and I entered the dealership, every phase of our experience was superb. Wayne H., our Sales Consultant, was very knowledgeable, professional, and cordial. He never employed high-pressure sales tactics and remained dedicated to finding a vehicle that would meet our needs. Both of us are extremely happy with our purchase, and the CPO vehicle we selected was not to be found in any other dealership's inventory. We also greatly enjoyed working with Chris H., the Pre-Owned Sales Manager, who was reasonable and professional. Capping things off, Sharon G., Business Manager, was very capable, competent, and amiable. The entire extent of our car shopping experience was the best my wife and I have ever experienced, and the outstanding ratings Thompson Lexus Doylestown receives are well-deserved. Our fantastic experience enabled me to easily and happily express to George W., General Manager, the following sentiment: "It is great to visit a dealership where the quality and competency of its leadership and staff are commensurate with the unmatched quality of the vehicles it sells." He smiled and thanked me for this comment. More

Great Sale! Steve C- sales and Sharon G-Finance, Mark manager very great to work with! Also love the cookies 🍪. They strived to make a sale and push numbers for Steve C- sales and Sharon G-Finance, Mark manager very great to work with! Also love the cookies 🍪. They strived to make a sale and push numbers for me. Will definitely be a reoccurring customer More

Super sales experience Just wanted to say thank you to a great purchasing experience with Ryan McKinnon. Ryan went out of his way to advise us on the purchase and make sure Just wanted to say thank you to a great purchasing experience with Ryan McKinnon. Ryan went out of his way to advise us on the purchase and make sure everything was ready for us. Driving 6 plus hours was hectic, but he really make us feel comfortable about our purchase. Love our car, thank you so much ! More

Great Job!!!! This time at Thompson Lexus, I dealt with the salesman, David Hill, as well as his manager, Marc, As always this dealership is by far the best and the This time at Thompson Lexus, I dealt with the salesman, David Hill, as well as his manager, Marc, As always this dealership is by far the best and the people are terrific.... knowlegeable and friendly. It is a pleasure to go there. I have been going to this dealership since 2004 and frankly I have a hard time going to other dealerships as they cannot meet the standards of Thompson Lexus! David was a terrific salesman! He is low key as well as very knowledgeable and accomodating and he tries to guide you to the car that you want and that will meet your needs. I also have to commend other employees as well.... Marc, the manager. He was great and easy too work with. Michael was also very helpful when I leased the car. I need to give kudos to the service department !!!! Thru the years they have been great! And, I have to to give special recognition to the one who has always been the best and there for me.. ...Jillian!!!! More

Purchasing a brand new car!! I visited the Car Show in Philadelphia. I found three cars I was interested in. I fell in love with the Lexus LC in Red. I was hooked on the color! I visited the Car Show in Philadelphia. I found three cars I was interested in. I fell in love with the Lexus LC in Red. I was hooked on the color! Visited all three dealerships of the cars I liked and found that the Lexus had the best of everything, including the color I wanted! I chose the Lexus GS 350 Sport. I worked with David Hill and his superiors and after some research and negotiating they were able to find me the vehicle I wanted for the right price! I am super thrilled and LOVE my new car! Can't wait to get it on the road! Really great experience with this dealership and look fwd to working with them in the future! More

Best car buying experience ever! I have never done something like this before. This time was so special that I had to share my experience with others. I've purchased NX 200t Fsport I have never done something like this before. This time was so special that I had to share my experience with others. I've purchased NX 200t Fsport about 3 years ago at this dealer. There wasn't anything different from other times at other dealerships so I didn't bother writing here. I walked in to the Thompson Lexus last Thursday with my wife to make a purchase (LC500). David came to welcome us with polite and friendly manner which made us feel very comfortable to begin conversation. I showed my interest in the car and we test drove and started paperwork right away. Everything worked out smoothly because David showed and treated us with respect and professionalism. Some of my past experience wasn't exactly the same especially when I wanted to buy some six figure car. David helped us from A to Z. We initially wanted to deal one car but ended up getting 2 cars from him. LC500 for myself and new RX for my wife. David worked out great deal for us getting a better appraisals and prices. We really appreciated everything he did through out the whole process. I would definitely recommend him to anyone visiting Thompson Lexus. I already recommended him to my neighbors that wanted to check out my new car. More

Great Dealership, David Hill makes buying easy! We just purchased our 4th Lexus from Thompson Lexus. They are first class all the way. David Hill was our latest Sales Consultant. He knows his stuff, We just purchased our 4th Lexus from Thompson Lexus. They are first class all the way. David Hill was our latest Sales Consultant. He knows his stuff, answered all our questions and his suggestions made it easy to select the model and options which were right for us. You can't go wrong dealing with Thompson Lexus and David Hill! More

Car Buying with David Hill was a Pleasure! I just purchased an RX 350 and from the first time I walked onto the lot until we closed the deal, David Hill was outstanding. When I originally met I just purchased an RX 350 and from the first time I walked onto the lot until we closed the deal, David Hill was outstanding. When I originally met him, I thought that we had purchased our prior Lexus with one of the sales associates at Thompson, and David immediately passed me along to her. When it was discovered that our prior sales person was in fact no longer, there I just had to go back to David. It was a class move with no hesitation and he immediately earned my trust. I returned 3 weeks later and was able to complete our purchase with very little of the angst that normally goes along with buying a car. The feelings I had regarding David's integrity were validated in the course of our dealing. David was a gentleman, personable and honest. I would buy my next car from him without hesitation. More