Thompson Lexus Doylestown

The service is great there but charging a customer 600 dollars to install a water pump is horrible. something that takes an hour to do

Buying a car can be exhausting but if you are dealing with someone who is professional, knowledgeable and customer oriented, the car buying experience can be truly wonderful. Buying our 2021 Lexus ES350 from Peter Chan of Doylestown Lexus was delightful and a stress free experience. Peter is exceptional in his service, knowledge and responsiveness. Peter found the car we wanted and delivered it to Philadelphia for us. It was a pleasure working with Peter. If you are in the market for a Lexus, I highly recommend you consider Thompson Lexus of Doylestown. I strongly recommend that you contact Peter Chan. It was well worth the 1.5 hr drive from Northern NJ.

Had a pleasure of working with Joh Leirer purchasing our new RX 350. Big thanks for being straight up and forward, helpful and making sure we get the right deal. We highly recommend Thompson Lexus of Doylestown sales team

My experience with Thompson Lexus in Doylestown was outstanding! I worked with Peter Chan, who was professional, knowledgeable and very responsive. He answered all of my questions and provided amazing service. I would highly recommend Thompson Lexus in Doylestown, specifically Peter Chan. It was the easiest, most stress-free car buying experience ever.

I bought a 2011 Lexus 350 from PETER CHAN with Thompson Lexus long distance from NC. My brother-in-law flew up and drove the car back, and Peter made this long distance transaction seamless. I love my new used car and Peter was great to work with. Please call him at (267) 898-2614 or email him at peter.chan@1800thompson.com. Great job Peter! http://www.1800thompson.com

Overall I was disappointed with my experience. Both Peter and Chris weren’t the best to work. Since it was a work day - I had to come after 5pm and I let Peter know that. However when we arrived everything was rushed. Chris the manager didn’t explain all documents properly and rushed thru it. He then kept mentioning how it’s late and he’s tired. So unprofessional and just rushing us.

Peter Chan of Thompson Lexus in Doylestown, PA was outstanding - made our recent purchase of a luxury SUV a highly efficient and stress-less experience, I have never been more pleased with a car buying experience in over 40 years and dozens of vehicle purchases. After researching many comparable vehicles at multiple dealerships within a 75 mile radius of the Lehigh Valley - the value proposition offered by Peter Chan and Thompson Lexus proved superior to all others. Respectful with no pressure treatment, provided timely and information rich replies, fair and upfront great value pricing, and stellar service from vehicle prep to fully backing backing the product. Great dealership with outstanding staff and facilities - was/is completely worth the 1 hour drive. To anyone seeking a high quality/best value deal on a new or used luxury vehicle, I strongly recommend considering the Thompson dealership network and Peter Chan.

Best car purchase experience I ever had with Peter Chan at Thompson Lexus in Dolyestown. Everything was very clear and comfortable with the entire process.

Peter Chan was great to work with throughout the entire process. I have always owned my cars but this time I wanted to lease since technology and safety features are rapidly evolving. Do I feel like I got the best price? Not sure since dealers in New Jersey had a different approach. Do I feel comfortable with Thompson Doulestown and Peter? 100% yes!

Giving 1 as 0 is not an option! Beware of business with Thompson Lexus in Doylestown. I leased a car from them recently and the price they offered me and what actually ended up on my contract was very different. John was my sales person and I feel I was tricked into this deal. I am ending up paying 3600$ more than I agreed for. Please check the numbers on your contract 10 times. Never close a deal later in the evening when you will BE rushed into signing papers. Never TRUST this sales person or the dealer!! I have always leased my cars in the past and never had a problem and I know exactly how much I Wanted to pay! My fault I signed the contract without checking if the numbers were exactly what I was offered!! Their answer was you signed the contract so nothing can be done!!! My online research shows that changing numbers on a car lease is one of top 5 scams dealers use to trick customers. If you point out the mistake, which is inevitably in their favor, they say sorry. If you don’t pick it up before signing, too bad for you! Unfortunately, even reputed dealers seem to be using this trick to scam people. Please share if you have had similar experiences to help our community! AGAIN, BEWARE OF THOMPSON LEXUS!