Thompson Lexus Doylestown
Doylestown, PA
Filter Reviews by Keyword
By Type
Showing 103 reviews
Great Experience with David Hill We visited Thompson Lexus dealer in Doylestown, PA and was going to buy a certified Lexus used car we saw on the dealer's Web site. The used car was n We visited Thompson Lexus dealer in Doylestown, PA and was going to buy a certified Lexus used car we saw on the dealer's Web site. The used car was not available at that moment and we started to look for a different option. David showed us a new car of the same model and honestly told us the dealer's invoice price which seemed to be correct from Kelley Blue Book. He helped us to negotiate with the sales manager to agree on a very reasonable and great price which we could not resist. We ended up driving a brand new car out of the parking lot with pleasant experience. Thanks David for helping us find out the right car and right price. More
Best car buying experience in 40 years!!! In our 40 years of purchasing new vehicles, we cannot recall having a buying experience quite like the one that I had with my husband at Thompson Lexu In our 40 years of purchasing new vehicles, we cannot recall having a buying experience quite like the one that I had with my husband at Thompson Lexus Doylestown. Dave, our salesman, did not sell us a car, he helped us find the car that met our need. He spend a lot of time getting to know us and finding out what we wanted in a car. Once he knew the model, exterior and interior colors, options and accessories, we went into the inventory lot. It was low pressure, much like walking through the inventory of cars with a trusted friend, not a typical salesperson pushing any car remotely close to what we wanted. We found the car which fit all of our requirements which then led us back to the showroom to meet with the support team. Adam took care of the paperwork quickly and was very courteous. Joe, the Business Manager was excellent at explaining the paperwork that we were required to sign. It is an art form to be able to explain the numerous pages that needed to be signed quickly and expeditiously. Thompson Lexus Doylestown has assembled an excellent team to support car sales, but more importantly, there is a recognizable culture of excellence and professionalism. Thank you to all who served us at Thompson Lexus Doylestown! More
Surprisingly easy and comfortable For years my husband and I avoided car dealerships. The experience was always long and unpleasant. We recently stopped in to thompson to look at a use For years my husband and I avoided car dealerships. The experience was always long and unpleasant. We recently stopped in to thompson to look at a used truck that caught my husbands eye. A sales consultant David Hill let us take a test drive and answered all our questions. They gave us a great price,told us to shop around and that we would probably be back. It was the most pleasant experience,something I never thought I would say about buying a car. Dave was honest, and most trustworthy and he even came in on his day off when we decided to buy. I would highly recommend this dealership to all my family and friends. And a big kudos to Dave Hill on making it a happy experience and we love our truck. More
David Hill was excellent He was excellent- very polite and friendly! Enjoyed dealing with him because he was honest and, unlike other salespeople that we dealt with before, Da He was excellent- very polite and friendly! Enjoyed dealing with him because he was honest and, unlike other salespeople that we dealt with before, David was upfront and didn’t hide anything. More
Dealer was very polite, friendly and knowledgeable I felt like David really understood what I was looking for and took his time looking for it. We went through a few different options and in the end f I felt like David really understood what I was looking for and took his time looking for it. We went through a few different options and in the end found the car that was perfect for my needs. More
Great Experience David did a great job in helping us select the perfect RX350. He was patient, honest and very helpful and willing to address our needs and questions. David did a great job in helping us select the perfect RX350. He was patient, honest and very helpful and willing to address our needs and questions. Kyle and David worked together, got us the best coverage a great deal and I would recommend the Thompson organization to anyone...and have! Tom More
Great Experience - 3rd GX460 Just leased third GX and still being treated with the kindness and respect of a new customer! David Hill (sales person) and Marc (Sales Manager) were Just leased third GX and still being treated with the kindness and respect of a new customer! David Hill (sales person) and Marc (Sales Manager) were great and exceeded my expectations with finding the car I wanted at the right price. Know I will continue to be happy with the service and highly recommend dealership! More
Purchase of New NX We purchased a new Lexus NX. This is the second Lexus purchased at this dealership. They are very helpful, explained the details of the car, the optio We purchased a new Lexus NX. This is the second Lexus purchased at this dealership. They are very helpful, explained the details of the car, the options and how to use them. Also, they gave us a good price. Very happy with our experience. More
Great experience! Was able to make a great deal on our ES350 and our sales consultant David Hill did a fantastic job. I would recommend Thompson to a friend. Was able to make a great deal on our ES350 and our sales consultant David Hill did a fantastic job. I would recommend Thompson to a friend. More
Exceeding expectations/IS 300 This was our first time buying at Thompson Lexus and were lucky enough to have Dave Hill as our Lexus consultant. He was highly professional, well-in This was our first time buying at Thompson Lexus and were lucky enough to have Dave Hill as our Lexus consultant. He was highly professional, well-informed and, amazingly, remembered the features we were interested in; his attention to detail was very impressive and he worked to make sure he could find what we were looking for! He definitely exceeded our expectations! Want to also thank the entire staff....including Marc, for matching our target price and Rob for the wealth of knowledge about the high-tech features, and Joe for making the necessary financial process seamless and quick! Everyone we spoke to at the dealership was professional, accommodating and helpful. Would definitely recommend More


