Thompson Lexus Willow Grove
Willow Grove, PA
Filter Reviews by Keyword
By Type
Showing 81 reviews
Go see Julie if you are shopping for a Lexus! She was so sweet and pleasant to work with. I am pleased with my experience so far at Thompson Lexus. She was so sweet and pleasant to work with. I am pleased with my experience so far at Thompson Lexus. More
It was a pleasure working with Julie throughout the entire process. From the moment we walked into the dealership, she was welcoming, professional, and incredibly knowledgeable. She took the time to un entire process. From the moment we walked into the dealership, she was welcoming, professional, and incredibly knowledgeable. She took the time to understand what we were Looking for and made sure every detail was covered—from test driving to explaining all the features of the car. Julie was never pushy and made the entire experience feel easy and stress-free. Her honesty and transparency gave us complete confidence in our decision, and we truly appreciated how responsive and attentive she was, even after the sale was finalized. If you're looking to buy a car at Lexus, we highly recommend asking for Julie. She’s a standout in customer service and made the whole experience enjoyable and smooth from start to finish. JULIE WE HOPE YOU SOAKED YOUR FEET WHEN YOU GOT HOME 👏 Thank you, Julie! More
I had a wonderful experience at Thompson Lexus, thanks to Maria Bobkoff. She was not only exceptionally professional but also very helpful in assisting me with my purchase of dream car. To make the buying ex Maria Bobkoff. She was not only exceptionally professional but also very helpful in assisting me with my purchase of dream car. To make the buying experience even more special, Maria presented the car with a bow on my birthday, which was a thoughtful and memorable touch. I truly appreciate her excellent customer service! More
Awesome service experience and very pleased. Lounging area is spacious with comfortable variety of seating should you choose to wait. Great location and easy to find. Service representatives tak Lounging area is spacious with comfortable variety of seating should you choose to wait. Great location and easy to find. Service representatives take their time to explain everything to your understanding. More
Great people to work with and good customer service! I had a new salesman and everyone really came together as a team to help him and me through the car buying process. I had a new salesman and everyone really came together as a team to help him and me through the car buying process. More
I want to thank Bill Lind for his absolute professionalism, for how quickly he was able to resolve my problem, for his communication, awareness of the business and delivery. Bill perfectly rep professionalism, for how quickly he was able to resolve my problem, for his communication, awareness of the business and delivery. Bill perfectly represents this Dealership and The Company, thank you Bill. I also want to Thank Maria Bobkoff once again who did not left me hanging with my matter on the Sunday and helped me through with getting to service area timely. What an Amazing team and service! More
I had an overall pleasant and positive experience at Thompson Lexus, Willow grove. My car was serviced immediately and I was given status updates throughout the process. The associates were friendly and Thompson Lexus, Willow grove. My car was serviced immediately and I was given status updates throughout the process. The associates were friendly and treated me with kindness and were courteous. The waiting area was clean, neat and comfortable. More
I want to thank Maria for the amazing support during my car purchase. My English is not very good, and her help truly made everything much easier. She handled all the communication, clearly explained ev car purchase. My English is not very good, and her help truly made everything much easier. She handled all the communication, clearly explained every step, and professionally guided me through the paperwork with great attention. Maria is not only a great specialist but also a very pleasant person. The entire purchase went smoothly, without stress or unnecessary worries. Special thanks to the entire Thompson Lexus Willow Grove team and the finance manager who supported my deal. I highly recommend working with Maria and her team — they will make the car buying process comfortable and easy to understand. Wishing you continued success and prosperity! Sincerely, Keemya Arzmanova More


