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Thompson Toyota

Doylestown, PA

3.5
615 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 615 reviews

January 01, 2019

No complaints! I worked with Dave F. and he & his team were great, friendly and kept me up-to-date as to how quickly my work would be done. They fixed the dent in a More

by ashleyA2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Frey, Rick (I forget last name), and the ladies at the front desk.
Jan 03, 2019 -

Thompson Toyota responded

Thank you for your recommendation! We will share this with our collision team.

January 01, 2019

Excellent Service Jim (Gold Team Service Writer?) was excellent. Explained problem with my vehicle very welll and removed charges for inoperable door lock services that More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim ???
Jan 03, 2019 -

Thompson Toyota responded

Thank you for sharing your experience with Jim with us. We appreciate your feedback.

December 30, 2018

Emergency service An emergency light came on in my car. I called and they had me come in immediately. I received immediate service and left with confidence that my car More

by BJGQ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 03, 2019 -

Thompson Toyota responded

We are glad we could assist you with this situation. Thank you for the 5-star review.

December 30, 2018

Very good service We just leased our second vehicle with Thompson. We were pleased with the staff and the time taken by the employees to ensure we leased the right car More

by ANDI0509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Backenstoss
Jan 03, 2019 -

Thompson Toyota responded

We hope you are enjoying your new lease! Thank you for the review.

December 30, 2018

100K service Professional and friendly dealership. Ben explained all the work that would be done and called me with an update. Valet guys are very nice. It is a n More

by TTH3825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 03, 2019 -

Thompson Toyota responded

Thank you for the feedback! We look forward to seeing you again.

December 29, 2018

Great Service! Thompson service was fantastic! Ben was extremely patient with me during this whole crazy car experience I had with a clogged drain due to a spider!! More

by MELISSA.DEMICHAEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ciesielski
Jan 03, 2019 -

Thompson Toyota responded

Thank you for sharing your experience with Ben! We will pass your kind words to him. We hope those pesky spiders stay away from your vehicle!

December 29, 2018

Routine service provided with ease, courtesy, and efficiency. Timely appointment. Greeted immediately upon arrival. Able to drop off in evening and offered a ride ho More

by mvernace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Salera
Jan 03, 2019 -

Thompson Toyota responded

Thank you for this 5-star review! We will share this review with our team.

December 29, 2018

Toyota Rav 4 Checked out battery and reviewed other aspects of the car. All no charge. Called in the morning and took my car in within 30 minutes from call More

by PRTERRERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Smith
Jan 03, 2019 -

Thompson Toyota responded

Thank you for this 5-star review!

December 29, 2018

Excellent experience I had a great buying experience with Brad Richman from Thompson Toyota. He was professional and thorough. The car was delivered clean and ready to dri More

by JGIACALONE5274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julius Libutti, Brad Richman
Jan 03, 2019 -

Thompson Toyota responded

Thank you for your feedback! We will share your kind words with Brad. Enjoy your new vehicle.

December 29, 2018

Always helpful Thompson Toyota has been, hands down, the best dealership i have dealt with in all my time. I highly recommend all the services of this great organi More

by richardhellings133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
They are all different, i don't remember their names, and that's just the point, they're great.
Jan 03, 2019 -

Thompson Toyota responded

Richard - Thank you for this glowing review! We look forward to seeing you again.

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