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Thompson Toyota

Doylestown, PA

3.5
615 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 615 reviews

December 19, 2018

Always good. We have four cars serviced at Thompson. The service depart advisors are always professional and explain any needed repairs and services clearly. They More

by McKenna.christy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Salera
Dec 20, 2018 -

Thompson Toyota responded

Thank you for your continued business. We look forward to seeing you again.

December 19, 2018

Service Excellent service and customer service . First impressions from the valet staff needs to be recognized for their welcoming and friendly personalities- More

by Kg1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Smith
Dec 20, 2018 -

Thompson Toyota responded

We will share your kind words with our valet staff and our service managers! Thank you for the 5-star review.

December 18, 2018

OIL CHANGE QUALITY WORK AND CONVENIENCE, AS ALWAYS. A SIMPLE OIL CHANGE, BUT A THOROUGH CHECK OF THE CAR WAS DONE. A FEW RECOMMENDATIONS WE MADE. I DECIDED NOT T More

by sctiberio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM SHANNON
Dec 20, 2018 -

Thompson Toyota responded

Thanks for the feedback! Happy Holidays!

December 18, 2018

Great service and friendly staff, everything seems very professional and very efficient. Vehicle was well serviced and returned washed and clean. This is my preferr More

by DUSKO.ANDELIC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaison Preite
Dec 20, 2018 -

Thompson Toyota responded

Thank you for allowing us to be your preferred Toyota dealer! We look forward to seeing you again.

December 18, 2018

Good buying experience Domenick Criscolo was very helpful and made for an easy buying experience. Will recommend. Thompson Toyota has always provided good service both wit More

by Bb4
Recommend Dealer
Yes
Employees Worked With
Domenick Criscolo
Dec 19, 2018 -

Thompson Toyota responded

Thank you for this rave review! We appreciate you taking the time to share your experience with us.

December 17, 2018

Rav4 shopping , purchase, and drove away same day Everyone was professional and helpful and sensitive to what I wanted in a car at Thompson Toyota. Jim Google, our salesman, was a pleasure to work w More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ogle
Dec 20, 2018 -

Thompson Toyota responded

Thank you for sharing your experience with Jim with us! Enjoy your new RAV4!

December 17, 2018

5000 miles service We don’t use ours Toyota Rav 4 much, and during 6 months we got just a bit over 2000 miles. So you could imagine, the longest trip, it’s a trip to de More

by 3856591
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Fink
Jan 10, 2019 -

Thompson Toyota responded

We apologize for any inconvenience. At your convenience please bring your vehicle back and we would be happy to wash it for you.

December 16, 2018

Long wait for something I thought was done last spring I was told I my battery failed testing, I was under the assumption that when I purchased the car las spring, it had new tires, brakes and battery. The More

by STRYKERCFN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Mitchell
Jan 21, 2019 -

Thompson Toyota responded

We take these reviews very seriously and will use this as a learning opportunity. We apologize for any inconvenience.

December 16, 2018

Excellent! Consistent excellent experience every time- very knowledgeable and friendly staff from start to finish. Services needed were explained and completed More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julius Libutti
Dec 20, 2018 -

Thompson Toyota responded

Thank you for the review! We will share your kind words with our team.

December 16, 2018

Repairs to 2018 4Runner Ben and his team were very helpful diagnosing the issue that I had with my 4Runner. They took the time necessary to get to the root cause of the issue More

by JTOMASELLI83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben (in service)
Dec 20, 2018 -

Thompson Toyota responded

We are glad we could assist you in getting your 4Runner back in tip-top shape! We look forward to seeing you again.

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