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Thompson Toyota

Doylestown, PA

3.4
614 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 614 reviews

December 16, 2018

Both of our vehicles had oil change inspection and service Everyone who works at Thomas Toyota is friendly upbeat and helpful! We trust the service and the mechanics , knowing we will be safe and well taken ca More

by KATHY.ALFORD33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Salera, Thomas Stewart, Jeffrey Backenstoss
Dec 20, 2018 -

Thompson Toyota responded

We look forward to seeing you again soon! Thank you for the kind words.

December 16, 2018

Very accommodating and fair We had an enjoyable experience. Our salesman Paul Caltabiano was very accommodating and more than fair with our trade. My wife loves her new Rav4 More

by Earl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Caltabiano
Dec 20, 2018 -

Thompson Toyota responded

We hope your wife is still loving her RAV4! Thank you for the kind words.

December 16, 2018

Great service Jim Shannon did a great job following up with me. He was easy to work with...where texting was easier for us to communicate than phone calls since I a More

by thao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shannon
Dec 20, 2018 -

Thompson Toyota responded

Thank you for the review! We will share your kind words with Jim.

December 15, 2018

Service standards I will always choose Thompson Toyota to service my car primarily because of the outstanding service they provide, most notably from Jim Shannon who go More

by RAMANGO17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shannon
Dec 20, 2018 -

Thompson Toyota responded

Thank you for your kind words about Jim. We will be sure to share this review with him.

December 15, 2018

Forgot the wash and vacuum Thompson people were excellent as usual. However, they forgot to vacuum and wash the car. Hopefully it won’t happen the next time we are there More

by NMDICKENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 20, 2018 -

Thompson Toyota responded

Please bring your car back at any time and we would be happy to wash and vacuum it!

December 15, 2018

Inspection Great service and helpful associates. Everything was smooth and effortless. Clear communication and fast friendly associates at both pick up and dro More

by Kimrow11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Dec 21, 2018 -

Thompson Toyota responded

Thank you for the kind words, Kim!

December 15, 2018

Service Very helpful. Recommend having my car seen at Nissan because of the breaks. Very understanding of applying my credit to all services. Will be recommen More

by EMILYPOWELL94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin
Dec 21, 2018 -

Thompson Toyota responded

Thank you for recommending us! Happy Holidays!

December 15, 2018

Problem reviewed and corrected promptly Had a check engine light that persisted alll day and couldn’t imagine what was causing it. Left car overnight and they provided a cost free rental unt More

by Dark larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Coviello
Dec 20, 2018 -

Thompson Toyota responded

Thank you for this lovely review! We will share your kind words with our team.

December 15, 2018

Good service You are informed of time being taken for your car to get done on your phone and the monitor in the waiting room. It was new experience! Satisfied! More

by Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elin, the appointment coordinator
Dec 20, 2018 -

Thompson Toyota responded

We are pleased to learn that you enjoyed this information! We will share your feedback with our team.

December 15, 2018

Great Service, very nice waiting room Everybody was very nice. Great experience. Heather Snyder was easy to explain my concerns. Thank you. Received a free gift too. The waiting room wa More

by Sienna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Snyder
Dec 20, 2018 -

Thompson Toyota responded

Thank you for sharing your experience with us. We hope to see you again!

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