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Thomson Chrysler Dodge Jeep Ram FIAT

Thomson, GA

2.9
265 Lifetime Reviews Review Dealership
At Thomson Chrysler Dodge Jeep Ram we make buying easy! One of the reason's we have some of the highest customer satisfaction reviews in the area, is because we strive to deliver excellent customer service. If we fail to do so, for any reason, we are always here listen to our customers and act quickly to turn things around. With 8 acres of new Chrysler, Dodge, Jeep and Ram's serving the CSRA and Augusta area you'll find hundreds of vehicle of all makes and models. We are easy to find just off I-20 exit 172. Call us anytime, we have staff standing by long after the store is closed. We make buying easy is more than just a slogan. For us, it's a promise.
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2158 Washington Road NE

Thomson, GA

30824

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Top Reviewed Employees

Terry  Wilson at Thomson Chrysler Dodge Jeep Ram FIAT

Terry Wilson

Finance Manager
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Mike Conner at Thomson Chrysler Dodge Jeep Ram FIAT

Mike Conner

Finance Manager
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Employees need five ratings before we can calculate an accurate rating.
Matt Platt at Thomson Chrysler Dodge Jeep Ram FIAT

Matt Platt

Internet Sales Manager
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Employees need five ratings before we can calculate an accurate rating.
Mac  McAlister at Thomson Chrysler Dodge Jeep Ram FIAT

Mac McAlister

Comercial Fleet Manager
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Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

November 26, 2020

"Excellent dealership. I drove over 100 miles to get a..."

- Phillip

Excellent dealership. I drove over 100 miles to get a great deal on the car I was looking for. Good honest people that are easy to do business with. Mike and Alex were great to work with.

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Employees Worked With

Other Employees : Alex Johnson

September 24, 2020

"I special ordered my Challenger. Paid the deposit and..."

- midknightusn

I special ordered my Challenger. Paid the deposit and waited patiently for her to arrive. Got a phone call saying, "we think it came in" so I went down the next day. The deal we made before on our trade wouldn't be honored. So I had to leave the dealership to try and sell our car elsewhere during a rainstorm; wasn't pleasant. The next day get told they can come up enough to meet my minimum trade-in agreement. Go to get my car and discover it already had 27 miles on it! The sales manager who I ordered the car through told me the car was tested at the plant, the SRT track, and by their mechanic(s). Seeing that he seemed genuine I took his word for it. However, I had my reservations and contacted FCA and told them about the mileage and that I discovered a Top Speed recording of 111 MPH. FCA instructed me I had to take ownership for them to assist me first, so I did, reluctantly. That same day, I told the Sales Manager my discovery of the 111 MPH and he said, "none of my salesman drove your car, it was the mechanics" and that was it; he didn't care the car was abused beyond being driven 27 miles. FCA contacted me two days later and told me no testing was done on my car between the plant and the dealership. My submitted pictures of the odometer reading, Top Speed recording, and tire psi rating display at the time of delivery were proof of abuse and negligence. These guys may seem legit, but they're liars and car molesters. I even got asked bt a salesman when I had to go back a third time if I've gotten her on yet. I told the salesman I don't molest my cars and I take it easy during the break in period! This was my second time doing business with this dealership, and it will be my last! They have no respect for cars or clients! I've already put 430 miles on my new Challenger in just 3 days due to driving back and forth to their dealership. With the initial day of shenanigans, I drove over 600 miles just to complete the deal on this Challenger which showed my commitment to do business with them, but they couldn't even respect my car or me to just let her sit at the lot till I picked her up. I'll never again due business with this dealership! Statesboro CDJR and Milton Ruben Augusta CDJR are my go to dealers from now on!

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Employees Worked With

Chad

June 20, 2020

"I was looking around for a car to buy and I decided I..."

- Marie459100

I was looking around for a car to buy and I decided I would go to Chrysler dodge in Thomson GA and I’m glad I did I ended up buying 3 cars from them within the week I dealt with Alex and Matt and they were amazing people they made me feel at home, they explained everything to me from the paperwork all the way down too the features on the car and what they did.they didn’t rush through to get me out and they both had amazing personalities as well thank you so much for your hospitality while I was there i will never go to another place to buy a vehicle but here you guys rock!!! This is what makes a company great thank you!!!

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Employees Worked With

Other Employees : Alex Johnson

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • We make service easy!
Thomson Chrysler Dodge Jeep Ram FIAT, Thomson, GA, 30824