I special ordered my Challenger. Paid the deposit and waited patiently for her to arrive. Got a phone call saying, "we think it came in" so I went down the next day. The deal we made before on our trade wouldn't be honored. So I had to leave the dealership to try and sell our car elsewhere during a rainstorm; wasn't pleasant. The next day get told they can come up enough to meet my minimum trade-in agreement. Go to get my car and discover it already had 27 miles on it! The sales manager who I ordered the car through told me the car was tested at the plant, the SRT track, and by their mechanic(s). Seeing that he seemed genuine I took his word for it. However, I had my reservations and contacted FCA and told them about the mileage and that I discovered a Top Speed recording of 111 MPH. FCA instructed me I had to take ownership for them to assist me first, so I did, reluctantly. That same day, I told the Sales Manager my discovery of the 111 MPH and he said, "none of my salesman drove your car, it was the mechanics" and that was it; he didn't care the car was abused beyond being driven 27 miles.
FCA contacted me two days later and told me no testing was done on my car between the plant and the dealership. My submitted pictures of the odometer reading, Top Speed recording, and tire psi rating display at the time of delivery were proof of abuse and negligence. These guys may seem legit, but they're liars and car molesters. I even got asked bt a salesman when I had to go back a third time if I've gotten her on yet. I told the salesman I don't molest my cars and I take it easy during the break in period! This was my second time doing business with this dealership, and it will be my last! They have no respect for cars or clients! I've already put 430 miles on my new Challenger in just 3 days due to driving back and forth to their dealership. With the initial day of shenanigans, I drove over 600 miles just to complete the deal on this Challenger which showed my commitment to do business with them, but they couldn't even respect my car or me to just let her sit at the lot till I picked her up. I'll never again due business with this dealership! Statesboro CDJR and Milton Ruben Augusta CDJR are my go to dealers from now on!