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Thomson Chrysler Dodge Jeep Ram FIAT - Service Center

Thomson, GA

3.9
37 Reviews

37 Reviews of Thomson Chrysler Dodge Jeep Ram FIAT - Service Center

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October 31, 2022

An express oil change shouldn’t take 2 1/2 hours. A very long wait More

by Dianenrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2022

Took two vehicles in to get a oil changes and get synthetic oil but only one was changed to synthetic very disappointing since I live 30 miles away More

by Nwhitaker58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
April Newsome
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

The service department at this dealership is exemplary. I bought a new truck there two years ago, and they have been the only ones to service it, because they always do such a great job. Straight forward i More

by Rkanipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

We're so happy to hear that you had a great experience here! Thank you so much for taking the time to share your review!

February 08, 2022

They are always friendly. I’m not great with cars but they always make sure I have all the information on what I need. More

by Leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Thank you for sharing your positive feedback, Leah! We're glad that our team made sure you were well informed!

February 06, 2022

They did a great job, just wish they would have mentioned how much they were going to charge me for the labor for a rear brake job BEFORE they did the work. I ended up spending $400 for a rear brake job and More

by Slowpoke3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Thank you for taking the time to share your thoughts with us. We're so sorry to hear of this miscommunication during your appointment. If you have any further questions or concerns, please feel free to contact us at 706-508-6873.

January 31, 2022

Excellent customer service. Minimal wait time. Everyone nice and friendly. Always have a positive experience. More

by nbs1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Thank you for taking the time to share your positive feedback! We're so happy to hear you had a great experience!

December 29, 2021

Service department personnel are outstanding. Work is quick, thorough, and dependable. Pricing is fair and reasonable, and work is backed up with guaranteed. Great place! More

by Rkanipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Thank you for taking the time to share your kind words. We're so glad you had a positive experience here!

December 20, 2021

Great Customer service hands down. Always great feedback. I'll more than likely purchase my next truck from them More

by sbxlogistics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

We're so glad that you had a great experience working with our team! We'd love to work with you again next time!

December 19, 2021

The crew at Thomson Chrysler Dodge Jeep Ram were exceptional to work with. My 2006 Dodge Viper had a recall that required the Restraint Control Module to be replaced. This requires half the dash to More

by ednevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Beasley - Service Manager - Excellent customer attention.
Dec 20, 2021 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

Thank you so much for visiting us here at Thomson CDJR! We're so glad that our team could help with your car, and make sure it was taken care of. We look forward to working with you again next time!

November 18, 2021

Everyone was so friendly and helpful.They made me feel Everyone was so friendly and helpful. They made me feel part of the family even though I did not purchase from there. Will definitely go back. More

by CHRLOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Newsome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Thomson Chrysler Dodge Jeep Ram FIAT responded

We're thrilled to hear that you had such a great experience here! We look forward to working with you again next time!