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Thornton Automotive Dover

Dover, PA

4.9
782 Reviews
Brookside Motors has changed its name to Thornton Automotive Dover. NOTHING ELSE HAS CHANGED. We have the same ownership, the same highly-trained, dedicated staff to take care of you, the same great reputation, and the same high level of customer service that you've come to expect since 1993! The reason for this name change is mainly for advertising purposes and to be able to combine all of our inventory from our 4 dealerships into one mega site. The Thornton Automotive website will feature over 300 pre-owned vehicles from all of the Thornton Automotive Group stores, making it easier for you to find the vehicle you are looking for! Don't worry, we are still the dealership that you've come to know and love! Stop in and see for yourself and DRIVE HOME HAPPY today!!
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3885 Carlisle Rd

Dover, PA

17315

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Showing 782 reviews

March 08, 2024

Great customer service. All way get my truck work on there. No problems. There is a body shop too More

by Sspoon66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Shiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Warfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shellenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Cabot
March 04, 2024

Awesome people took care of all my issues and problems in a timely manner. Was covered completely under warranty and was charged nothing. More

by rjqisdaman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Warfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Great service people. .. always schedule us asap... appreciate Lyle and Phil. Always friendly to work with. More

by PJK4HIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carey (retired)
February 28, 2024

You guys rock! !! I appreciate all that you do. Everyone is so nice to me. More

by SelakSusan3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Initially had a communication hiccup or two, but Thornton addressed them head on. Their concern and commitment to Customer Service exceeded my expectations. Thornton’s body shop work is superb!!! I would More

by LCFAIRCLOTH
Recommend Dealer
Yes
Employees Worked With
Collision
February 21, 2024

very easy to deal with and very professional ! !! truck was very clean when i picked it up !!! More

by papto12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Shellenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

Very polite, friendly and helpful. Always kept me, the customer in the know, always updating on time to repair More

by MDSTOUGH2
Recommend Dealer
Yes
Employees Worked With
Lyle
February 16, 2024

Sales team is friendly and GM is very easy to work with and they are honestly working with my best interest in mind!!! More

by Happy driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Cabot
February 15, 2024

I came in for my first oil change not knowing a thing about cars or dealerships and was happily walk through the process. I was so happy that they made what I thought would be a stressful endeavor and ni More

by amtrinidad1007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie
February 14, 2024

Great service experience! Ready on time. Always first class service and extremely polite and friendly. More

by kennyb49130
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phil
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