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Thornton Automotive Dover
Dover, PA
839 Reviews
Brookside Motors has changed its name to Thornton Automotive Dover. NOTHING ELSE HAS CHANGED. We have the same ownership, the same highly-trained, dedicated staff to take care of you, the same great reputation, and the same high level of customer service that you've come to expect since 1993! The reason for this name change is mainly for advertising purposes and to be able to combine all of our inventory from our 4 dealerships into one mega site. The Thornton Automotive website will feature over 300 pre-owned vehicles from all of the Thornton Automotive Group stores, making it easier for you to find the vehicle you are looking for! Don't worry, we are still the dealership that you've come to know and love! Stop in and see for yourself and DRIVE HOME HAPPY today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 839 reviews
June 19, 2021
Sales department made it super easy, very pleasant and friendly. Service after the sale has been excellent. Needed an extra key, touch up on a rim, and first service and oil change 👍🏻 friendly. Service after the sale has been excellent. Needed an extra key, touch up on a rim, and first service and oil change 👍🏻 More
by Dan
June 18, 2021
I waited for my oil change and rotating my tires. It was done in a little over 30 min. I was Impressed with their professional service and curtesy. I would recommend Thornton to anyone. done in a little over 30 min. I was Impressed with their professional service and curtesy. I would recommend Thornton to anyone. More
by Jo Marie Warner
Employees Worked With
Courtney Smith
June 18, 2021
Best used car dealership! Customer service is exceptional and our salesperson Courtney was fantastic! We purchased a GMC Terrain and we love it! Thanks again. and our salesperson Courtney was fantastic! We purchased a GMC Terrain and we love it! Thanks again. More
by nanettesnook57
June 08, 2021
They were very helpful and patient with me. Scott was awesome. I would definitely refer Thornton to my friends and family. Thanks so much for all your help. awesome. I would definitely refer Thornton to my friends and family. Thanks so much for all your help. More
by Pam
June 05, 2021
Great Experience at Thornton Automotive in Dover !!! Would recommend this dealer to purchase a vehicle and I would also recommend there service department as well !!! Would recommend this dealer to purchase a vehicle and I would also recommend there service department as well !!! More
by Brian
Employees Worked With
Kevin Shiffer
June 04, 2021
I bought my car here a few months ago and I will never go anywhere else. The entire staff was friendly and very helpful. They provided great service with a no pressure atmosphere. Extremely satisfied! anywhere else. The entire staff was friendly and very helpful. They provided great service with a no pressure atmosphere. Extremely satisfied! More
by tmarch
June 04, 2021
Great group of people to work with, my family and I really appreciated everything you did for us to have a smooth experience, would def recommend really appreciated everything you did for us to have a smooth experience, would def recommend More
by angelpee
June 04, 2021
Thornton in Dover always has some of the nicest pre-owned inventory around. Prices are always fair and the sales teams does everything possible to get you into what you’re looking for. inventory around. Prices are always fair and the sales teams does everything possible to get you into what you’re looking for. More
by Wmcbride
Employees Worked With
December 11, 2020
Ill recommend Thornton to buy a vehicle- as long as you don't want to get your vehicle serviced where you buy it. Very nice people but I do not recommend for State inspection. Wife and I bought our last tw don't want to get your vehicle serviced where you buy it. Very nice people but I do not recommend for State inspection. Wife and I bought our last two vehicles here- figured they wouldnt nickel and dime us inspecting those vehicles.. WRONG. Quoted me 2300-2900$ to inspect my 2007 Silverado. Rust issues. Dent here or there with "sharp edges" LOL. Anyone that knows anything about inspections knows that there's a very subjective component that directly effects what you pay. Well lets just say Thornton has expensive perspective because I just walked out of my normal guy fully inspected for 40.28$. Less than I ended up paying Thornton just to look at it! Insane. Save your money, go to little guy for inspection, service and maintenance! And unfortunately no buying your cars here doesn't help out the subjectivity! More
by gabe
Employees Worked With
Kevin Shiffer, Courtney Smith
September 13, 2020
Drove 3 1/2 hours on a Saturday for a specific model and everyone was more than accommodating for us. They stayed late for my convenience and Chuck and Ryan Lynch (our salesman) worked and worked to get us everyone was more than accommodating for us. They stayed late for my convenience and Chuck and Ryan Lynch (our salesman) worked and worked to get us a deal. One I really don't believe we would have gotten elsewhere. They handled and worked with my situation much better than the first dealership I had initially gone to. I highly recommend these guys. No matter which employee walked past you, you were greeted with a smile and everyone was extremely friendly. Chuck and Ryan, thank you! All I can say is, keep on doing what you are doing! More
by jsmith7751
