Thornton Automotive Dover

thanks to Jim for all his help in getting me my Mecrury Mariner. Jim and the rest of the staff at Brookeside Motors where friendly and helpful. I would recommend Brookeside Motors to any looking for a veh Mariner. Jim and the rest of the staff at Brookeside Motors where friendly and helpful. I would recommend Brookeside Motors to any looking for a vehicle. More

Recently purchased a 05 Ford Mustang. Very happy with it. Jim ouldnt have been more helpful or nice with helping me to purchase this vehicle. Jim ouldnt have been more helpful or nice with helping me to purchase this vehicle. More

The reason why I gave Brookside Motors a GREAT rating in every category is because Carey, Jim and Chuck ALL were GREAT. I was in a very tight spot to be financed for any kind of car let alone the very nice every category is because Carey, Jim and Chuck ALL were GREAT. I was in a very tight spot to be financed for any kind of car let alone the very nice, close to brand new car that they were able to get my fiancé and me into. The staff was all very friendly and worked their butts off to get us into a car. I am VERY impressed with Brookside and will continue to do business with them in the future. Thanks GUYS YOU ROCKED!!! More

Hmmmm, "just looking"!! Walked out Friday, May 3, 2012 with my 2005 Ford Explorer. Great salesman...Tim Goelz... had patience, and a "no pressure" attitude with me. My "new"--to me SUV is g May 3, 2012 with my 2005 Ford Explorer. Great salesman...Tim Goelz... had patience, and a "no pressure" attitude with me. My "new"--to me SUV is great! Tim understood that I didn't want to get in over my head with financing. All in all, this vehicle "fits" me. Thanks, Brookside. Sarah Chronister More

I had a great buying experience at this dealership. Not your typical dealership. I didn't feel pressured or annoyed by any of the salesman or dealers like I was finding at other dealerships. As a matter of your typical dealership. I didn't feel pressured or annoyed by any of the salesman or dealers like I was finding at other dealerships. As a matter of fact, I feel bad that I wasn't my friendly self when I initially walked through the door...but I was already in the defensive, don't -feel-like-dealing with another car dealership mood. My mood did turn around immediately when I realized I was dealing with a totally different kind of dealership. I was in the market for a used Jetta TDI and had done my research and visited other dealerships in Baltimore, MD, where I live. Brookside had the car I wanted and for a good price. I originally spoke to Carey Myers on the phone and told him I was on my way up to see it. When I walked in, I was greeted by a bunch of people. Carey was already busy with a customer so Tim Goelz worked with me. I would like to point out that even though Carey was not the one who eventually sold me the car, he made a point to stop and talked to me many times, offered my fiance and I drinks, and genuinely cared about my buying experience. Tim was great to work with as well. We took the car for a quick test drive...he wasn't try to "sell" the car, but rather made sure it was the right car for me. Totally genuine. I was completely honest that I already knew the car was priced very fairly, but asked Tim if it was possible to come down to a certain price pretty much just to make me feel better because I knew I was also purchasing an extended warranty. I figured it was worth a try...they agreed to it...no haggling...and I felt good making the purchase. All and all...I would recommend this dealership time and time again. I had to leave my car up there to get some work done to the AC. For the inconvenience and because I was bummed that I couldn't bring my car home...they gave me a loaner car until it was done. As soon as it was done (like within two days), they washed it and vacuumed it again and drove it all the way down to Baltimore to me...like an hour and a half drive for them. The service department has exceptional customer service as well. Thanks again Brookside! More

JIM CUNNINGHAM HAS A TERRIFIC SENSE OF HUMOR; HIGHLY RECOMMENDED FOR A BUSINESS SUCH AS USED CARS!! WAS VERY HELPFUL WITH PURCHASE AND BRINGING VEHICLE IN LINE WITH PRICE PAID. EVERYONE WAS COURTEOUS, RECOMMENDED FOR A BUSINESS SUCH AS USED CARS!! WAS VERY HELPFUL WITH PURCHASE AND BRINGING VEHICLE IN LINE WITH PRICE PAID. EVERYONE WAS COURTEOUS, PROFESSIONAL AND HELPFUL. VEHICLE PURCHASED WAS ULTRA CLEAN. JIM MADE SURE MY WIFE AND I WERE SATISFIED WITH PURCHASE. WHEN WE PICKED UP OUR TRUCK, THE VEHICLE WAS SPOTLESS WITH FOUR NEW MICHELIN TIRES!!! THE QUID PRO QUO IS TWO DOZEN CHOCOLATE CHIP COOKIES TO BE DELIVERED PERSONALLY TO JIM AT CHRISTMAS. THESE GUYS RUN A FANTASTIC USED CAR DEALERSHIP AND I WOULD ENCOURAGE YOU TO CONSIDER BUYING A VEHICLE FROM THEM. AS AN ASIDE, ONE OF THE SALESMEN WAS KIND ENOUGH TO GIVE MY WIFE'S IRISH SETTER MONTE, A BOWL OF WATER DURING OUR NEGOTIATION AND TEST DRIVE. GREAT TEAM OF PROFESSIONALS!! THANKS AGAIN, GENTLEMEN!!! ROBERT S. AND BRENDA E. HUNSICKER RED LION, PA More

I gave the following rating because Brookside Motors made it very easy to buy a truck and the salesmen do NOT pressure you at all. All of the staff members were very friendly and made you very comfortable wh it very easy to buy a truck and the salesmen do NOT pressure you at all. All of the staff members were very friendly and made you very comfortable while you were at the facility. James Cunningham is a fantastic salesmen and did a good job of working within my needs in finding a vehicle. After a half an hour of knowing the guy I felt as though we had been friends for years. More

I have rated Brookside Motors very high because of the great prices, friendly atmosphere, and absolutely hands down the best service I've ever received on a used vehicle from ANY dealership. I have bou great prices, friendly atmosphere, and absolutely hands down the best service I've ever received on a used vehicle from ANY dealership. I have bought and/or traded 10 vehicles plus 2 motorcycles in my lifetime. I have had horrible experiences and good experiences. Kevin Shiffer and Brookside Motors have changed the car buying game! They have created an Ultra Friendly atmosphere! We were left alone to explore their lot. All the vehicles were unlocked with keys in the visor. This concept made it easy and comfortable for us to make a decision. Plus their prices were unbeatable. There was no reason to haggle, we did our research and knew right away that no one could beat the sticker price. Kevin and the entire staff were absolutely great people. Next time I am in the market for a vehicle, I will only consider Brookside Motors. If they don't have what I'm looking for, then I am sure they will help me find it. There is no reason for me to go anywhere else. More

Overall experience was very good. Jim was good to work with and provided a positive buying experience. The truck purchased was delivered with good detailing and the service department provided a thorough with and provided a positive buying experience. The truck purchased was delivered with good detailing and the service department provided a thorough review of the truck's mechanical systems. More

I had a great experience at brookside motors tim was very nice and did everything he could to help me out thanks alot for helping me find a truck nice and did everything he could to help me out thanks alot for helping me find a truck More