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Thornton Automotive Dover

Dover, PA

4.9
884 Reviews
Thornton Automotive Dover is a family-owned dealership with quality pre-owned vehicles, trusted service, tires, and collision repair. Since 1993, our goal has been simple: treat people right, offer fair and transparent pricing, and make every step of vehicle ownership easier. From our no-pressure sales approach to our on-site service and collision center, we’re here long after the sale. With thousands of 5-star online reviews, customers consistently mention our friendly team, honest communication, smooth buying process, and willingness to go above and beyond. At Thornton Automotive Dover, we’re proud to help any and all drivers find, finance, service, and love their next vehicle experience!
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3885 Carlisle Rd

Dover, PA

17315

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Showing 884 reviews

February 01, 2012

We are so thrilled with our Toyota Tundra. We gave Kevin a specific list of what we were looking for and he came up with the perfect match. Kevin could not have done a better job for us, he was courteous, More

by Pat&Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Shiffer, Kevin Shiffer
January 31, 2012

Kevin was a very friendly, attentive, interested salesman. He was not pushy like so many other salesmen. After I bought the car, he made sure a couple of issues were taken taken care of timely and More

by another Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Shiffer, Kevin Shiffer
January 30, 2012

I have recently bought 2 cars from Brookside and after buying the first car I was a little less than satisfied. Not because of the car itself as it was in excellent condition, but the first car just didn More

by AndySawmiller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ishler
January 28, 2012

always treated me with professional salesmanship. very knowledgable on the cars and works with you. the prices are great and i never had a bad experience there. and i bought my last 7 cars there. More

by ace4710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david ishler and brad rodgers
January 27, 2012

I was lucky enough to speak with Dave when I came to brookside. He was very easy going and not pushy whatsoever. He looked at things from my point of view, not just trying to make a sale. He made me fee More

by StefanieSnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
January 17, 2012

Buying a vehicle at Brookside is as easy as 1.2.3. The guys are great to deal with - very friendly without the typical car salesman pressure. The inventory is always top notch and you can review the inve More

by JennyFelizzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wes Myers and Kevin Shiffer, Kevin Shiffer
January 17, 2012

Kevin was not your normal used car salesman . He took time to find our needs and wants and sold us what we wanted not what he wanted to sll us.The buying experience was a one we enjoyed from start to the More

by jhs121447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin ,Wes and Wayne., Kevin Shiffer
January 17, 2012

The Brookside xperience was fine. There was no sales pressure. He was bery friendy and personable. Explained all the features of the Dodge 2008 Ram 1500. Looking forward to working with the service d More

by marlynstauffer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAvid Ishler
January 14, 2012

The staff is excellent. Always friendly. Service department as awesome and explain things. We have bough 3 vechicles from them and plan to continue in the future. More

by msbogus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Ishler, Wes
January 12, 2012

From beginning to end my experience with this dealer was a pleasure. They listened to what I wanted out of a vehicle, and found the perfect fit for me, as well as keeping well under my price limit. Since More

by plott01
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
James Cunningham, Customer Service
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