Back

Thornton Automotive Dover

Dover, PA

4.9
899 Reviews
Thornton Automotive Dover is a family-owned dealership with quality pre-owned vehicles, trusted service, tires, and collision repair. Since 1993, our goal has been simple: treat people right, offer fair and transparent pricing, and make every step of vehicle ownership easier. From our no-pressure sales approach to our on-site service and collision center, we’re here long after the sale. With thousands of 5-star online reviews, customers consistently mention our friendly team, honest communication, smooth buying process, and willingness to go above and beyond. At Thornton Automotive Dover, we’re proud to help any and all drivers find, finance, service, and love their next vehicle experience!
Contact Dealership

3885 Carlisle Rd

Dover, PA

17315

Directions

By Type

Showing 899 reviews

August 22, 2011

This is the third vehicle we have purchased from this dealer. We have had a great experience each time. We purchased two used vehicle 7 years ago, and replaced one this year with a larger family vehicl More

by eshman629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Wes
August 18, 2011

Very accomadating. Prices are extremely fair. Ne pressure sales with lots and lots of integrity. Would rather not sell to you then offer you a bad deal. They want people to come back. More

by robertr00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ishler
August 17, 2011

Always on a first name basis. Always polite. Zero hassles. I have 3 kids and we will buy all our cars from Brookside. I have referred this dealership several times. More

by natejen01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin in service, Ed Lentz
August 07, 2011

James was very helpful during the process of buying my 2010 F150. He went out of his way to make sure my needs were met. I am very pleased with my truck, and I would recommend James and Brookside Motors More

by jreider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cunningham, Customer Service
August 02, 2011

My driver side window broke over my lunch hour and when i called they got me right in checked my car out to see what was wrong and if the problem was covered under my warranty. within 10 minutes i had all my More

by rozm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ed inservice, Ed Lentz
July 30, 2011

Salesman was willing to show me the car I asked for and give all pertinent info upfront. No pressure or attempts to sell me more than I wanted. Easy to talk to and work with. Much appreciated. More

by dwilliams402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ishler, Wes Myers
July 29, 2011

The guys were great to work with. I would buy another car from them anytime. I have recommended them to everyone I know. They were friendly and really knew there stuff. More

by mesmith1807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and Wes
July 26, 2011

The dealership has a friendly, knowledgable sales force and a service department who goes above and beyond. I will continue to recommend this dealership to my friends. More

by amyers733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wes Myers
July 22, 2011

I had brought my trailblazer in to have its brakes fixed. When I arrived I also had my sienna with me so my mom could get myself and my children back home. A salesman, Jim, had come out of the sales building More

by bkmiller4498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Customer Service
July 20, 2011

Brad was great, very helpful and nice. They were very willing to do what was needed to insure the happiness of the customers. Also very promt on returing phone calls. More

by andrealandis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Rodgers
...
89