Thornton Automotive Dover

The dealership has a friendly, knowledgable sales force and a service department who goes above and beyond. I will continue to recommend this dealership to my friends. and a service department who goes above and beyond. I will continue to recommend this dealership to my friends. More

I had brought my trailblazer in to have its brakes fixed. When I arrived I also had my sienna with me so my mom could get myself and my children back home. A salesman, Jim, had come out of the sales building When I arrived I also had my sienna with me so my mom could get myself and my children back home. A salesman, Jim, had come out of the sales building to see about sell me a new vehicle because he noticed the sienna did not have working air conditioning. To his dismay I was not interested in trading my sienna in. However, instead of leaving me to go back in the sales building because he couldn't make a sale,he asked me if I wanted my air conditioning. When I said yes, but I was going to put it off for now, I asked him what they would charge me. Not only did he get me a price, but he found that they could get me in right then and there. He also made sure I understood what they were doing and was very patient to explain it to me. The service department was great. They got my trailblazer and my sienna done that same day. I didn't even have a scheduled appointment for either vehicles. Their customer service was outstanding as well. I was also given a loaner car to use since both my vehicles were in their shop. Brookside Motors has excellent customer service in both their sales department and their auto repair department. I would highly recommend Brookside Motors to everyone. Thanks for everything Brookside you were wonderful!!! More

Brad was great, very helpful and nice. They were very willing to do what was needed to insure the happiness of the customers. Also very promt on returing phone calls. willing to do what was needed to insure the happiness of the customers. Also very promt on returing phone calls. More

Great selection available. Dealership provided great customer service and helped with finding a good financing. Good follow up after purchase and continued contact during ownership. customer service and helped with finding a good financing. Good follow up after purchase and continued contact during ownership. More

Customer Service was very good. I have personally purchased mutable-vehicles from Brookside Motors over the years. Their Finance Manager is the man! My opinion, he went beyond his duties to get me th purchased mutable-vehicles from Brookside Motors over the years. Their Finance Manager is the man! My opinion, he went beyond his duties to get me the best finance rate. Their Sales team are very friendly and will work with you to make it the easiest purchase experience, when buying your next vehicle. I would definitely recommend this dealer ship to all my family and friends. More

I was shopping for a nice used SUV and seen the 2001 ford expedition advertised in a auto shopping book. I stopped by with my trade in vechicle knowing what I wanted to spend we worked a deal fairly quickly. expedition advertised in a auto shopping book. I stopped by with my trade in vechicle knowing what I wanted to spend we worked a deal fairly quickly. Follow up service after the sale also great I had a problem with powere mirror not working all the time,called and explained my problem was advised to bring Expedition back and they would look at it, which they did and have not had a problem with it since. Still own the Expedition will look to Buy from AGAIN More

I was most pleased with Dave, and the entire staff. They found the car I needed at the price I could afford to pay, and they went out of their way to accomodate me when it came to delivery of the car. found the car I needed at the price I could afford to pay, and they went out of their way to accomodate me when it came to delivery of the car. More

I have purchased 2 used good quality vehicles from there and have referred 3 persons that in turn did purchase a vehicle . I always use and refer brad as the salesman that has always been there to help me o and have referred 3 persons that in turn did purchase a vehicle . I always use and refer brad as the salesman that has always been there to help me or anyone that I send there. I make my appointments with Robin as she always gets me in on a timely manner when I need service and Sam always fixes my vehicles and charges me a fair price. I will only use Brookside motors for future purchases and repairs More

They were very friendly and never pushy when it came to our purchase of a vehicle. They even helped us locate a vehicle at a neighboring dealership (Thorton in Manchester) which had what we were looking f our purchase of a vehicle. They even helped us locate a vehicle at a neighboring dealership (Thorton in Manchester) which had what we were looking for and we were given a Carfax as well. It was very thoughtful of them to send out birthday cards, a nice touch. One of our vehicles needed to be serviced and I thought it was going to be rather expensive, but it turned out to be a lot less than I expected. More

Friendly and welcoming business. Nobody was pushy and pressured us for a sale. Dave worked with us to find the right vehicle and price. He also helped us out after the sale with getting a second key at pressured us for a sale. Dave worked with us to find the right vehicle and price. He also helped us out after the sale with getting a second key at no cost. We got phone calls and letters after the purchase to see how we liked the car. They also still send us Christmas cards and its been 3 1/2 years. Would definitely recommend. More