Thornton Chevrolet
Manchester, PA
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Their staff is always friendly and helpful. I go there for warranty service and general maintenance on my 06 Impala. Their work has always been top notch and on time. for warranty service and general maintenance on my 06 Impala. Their work has always been top notch and on time. More
I had a key that stopped working. They tried to resync my keys. This did not solve the problem. They ordered a new key, resynced the keys, all at no cost to me. When I had my first service, they did the serv keys. This did not solve the problem. They ordered a new key, resynced the keys, all at no cost to me. When I had my first service, they did the service work in a professional and complete manner. They checked a concern I had about my brakes pedal and explained to me why there was no defect and why I felt some give in the brake pedal. Every employee I have dealt with in the service and sales departments have been extremely friendly, helpful, and knowledgable. They also call me a few days later to see if I have noticed any problem with their repair work. They send me letters and e-mails about checking levels of oil and other fluids, ways to save me money, and other topics. More
We traded in a Chevy Monte Carlo for a used Chevy Equinox. I don't think they gave us enough for the Monte Carlo in value. Employees are friendly and nice. Equinox. I don't think they gave us enough for the Monte Carlo in value. Employees are friendly and nice. More
I bought a new Corvette several years ago and have since traded it. Thornton did not have nor could get what I wanted but they helped me with info when I was looking for a different car so we take all ou traded it. Thornton did not have nor could get what I wanted but they helped me with info when I was looking for a different car so we take all our cars to them for service. Great place to go. Friendly personnel through out the dearlership. will certainly go there for my next csr. More
I am not a car person and I do not need to be with Thornton's. All of my questions are answered and I am shown how to use all the features. Thornton's. All of my questions are answered and I am shown how to use all the features. More
Had my Chevy Camaro in for state inspection and oil change. I received friendly and quick service on a Saturday, which important because I'm not available during the week. change. I received friendly and quick service on a Saturday, which important because I'm not available during the week. More
Purchased the car around 3 years ago. Any issues are delt with promptly and with great attention to detail. The car always goes (home) for service and always will. You have to believe in those who do the wo with promptly and with great attention to detail. The car always goes (home) for service and always will. You have to believe in those who do the work ,and this crew is easy to believe in. More
We purchased a new car for our daughter 3 yrs ago, the courtetsy and respect we received during the sales process was 2nd to none. Because of that experience, we choose to travel past several other dealer courtetsy and respect we received during the sales process was 2nd to none. Because of that experience, we choose to travel past several other dealerships to take our car to them for service. We have never had any concerns about the quality of service, costs are reasonable, and the work is done in a timely fashion. More
I have used Thorton repeatedly and have NEVER been dissatisfied. Matt in the Customer Service goes the extra 10 miles to be certain you are informed of what they find and what the cost will be to get dissatisfied. Matt in the Customer Service goes the extra 10 miles to be certain you are informed of what they find and what the cost will be to get you back on the road safely. Matt is the go to Guy for my family. Wether it is my Tacoma, my daughters Chev mini van, or mo 62 Impala....I know I can count on Thorton. Body work is superior. Mechanics are top notch. Accounting folks are polite and willing to get answers to any questions. Top shelf facility and team. More

