Thoroughbred Ford - Service Center

I have had 2 experiences with Thoroughbred Ford - neither of them positive. Deceptive service department, and poor quality of work performed. A few years ago, purchased a gift certificate (issued from Th of them positive. Deceptive service department, and poor quality of work performed. A few years ago, purchased a gift certificate (issued from Thoroughbred Ford) at an auction for a car detail. It was pathetic - nowhere NEAR worth the "value" of $100+....I think my 10 yr old could have cleaned the car better. I called the Service Dept. last week asking if I needed to make an appointment for a safety recall on one of our cars. Was told no appointment needed. Asked how long this particular recall service would take - the man knew exactly which one I was referring to. Went in today to the Service Dept., gave Rick my letter from Ford about the recall. He took all of my information, said it wouldn't be more than an hour. After about 30 minutes, he came in and said the crankcase vent tube was rotting and needed to be replaced at a cost of $107. I called our trusted mechanic who has worked our our cars for over 25 years, and he said yes it was possible that it needed to be replaced (80k miles) and $107 sounded reasonable. So I told Rick to go ahead. When the repair was finished and he called me back out to his desk for payment, he commented that the technician said ours was the cleanest (good condition engine) that he had seen in a long time. Yes, we take good care of our cars. I pay the $106.98....THEN Rick proceeds to tell me that the recall parts aren't in, and I'd be getting a letter at a later date when they do have the part. WHAT THE xxxx???? A) they could have told me they didn't have the part last week when I called; and B) RICK SHOULD HAVE TOLD ME THAT WHEN I FIRST ARRIVED!!! So the whole goal was to upsell/find something wrong with the car. Incredibly dishonest, deceptive and unethical. This is EXACTLY why I never take our cars to a dealership for service. And when I do receive the letter saying the recall parts are in, I won't be getting the work done at Thoroughbred. I'll be going to Gary Crossley in Liberty. It'll be worth the drive. More