As soon as we drove up we were greeted, and directed toward Eric Encinas, who helped us with our purchase. We knew exactly what we wanted and weren't pressured to upgrade or downgrade. He had good knowledge of the vehicles, and was very patient with us. He was very friendly with our children, who felt more than welcomed, as they have a kids play area. We were also offered drinks and complementary popcorn. Once the purchase was decided, Sara Altaay answered any questions we had in respect to our contract, she was very informative and helpful. They really do have a great team and I look forward to purchasing from them again. I recommend them to anyone looking for a new or used vehicle, they have the best service !!