Thoroughbred Nissan
Tucson, AZ
By Type
401 Reviews of Thoroughbred Nissan
Simple and Quick My experience was simple and quick at the dealership. What I also appreciated was that even after the sale the sales manager's level of service didn' My experience was simple and quick at the dealership. What I also appreciated was that even after the sale the sales manager's level of service didn't change. More
The Best, as usual!!! These guys know how to interact with a buyer, Thoroughbred has been my go to car dealer and service provider for years. Top notch sales and service p These guys know how to interact with a buyer, Thoroughbred has been my go to car dealer and service provider for years. Top notch sales and service personnel, and overall friendly, great people too!! Customer for Life!! Jimmy K More
Wonderful Buying Experience Easy, friendly and professional service; Kimson Baker and Ted Kelly were knowledgeable; treated us like family! Best car shopping experience ever; I Easy, friendly and professional service; Kimson Baker and Ted Kelly were knowledgeable; treated us like family! Best car shopping experience ever; I highly recommend Thoroughbred Nissan...it's a win win! More
Thank you Thoroughbred Nissan! Thank you Byron Hays and the entire staff at Thoroughbred Nissan for making my car buying experience a professional and personal experience. I bought Thank you Byron Hays and the entire staff at Thoroughbred Nissan for making my car buying experience a professional and personal experience. I bought a pre-owned Toyota 2013 Corolla at your Nissan Dealership due to your professional and caring manner. I had originally planned to buy a pre-owned Toyota Rav4 or Nissan Rogue, but spotted the Corolla and I knew this was the car for me. Your staff didnt bat an eye but immediately switched gears to accommodate my "change of plans". I had a budget to stick with and your team made it happen. Your new salesman took for for a test drive, he KNEW this product and we had the deal wrapped up within two hours, from start to finish. Signed, Sealed, DELIVERED! More
great dealership i purchased a Nissan Roque SL about 3 months ago. the experience of working with Roberto Villagran was exceptional, in fact everyone that I came acros i purchased a Nissan Roque SL about 3 months ago. the experience of working with Roberto Villagran was exceptional, in fact everyone that I came across was awesome. Robert explained everything about the Roque and always great to come across him when visiting the Nissan dealership.. other dealerships just want to sell you the car and there done, not here you can come back and they are always greet you as you walk in, and take the time to listen to you. I definitely will be buying another vehicle from Thorougbred Nissan in Tucson Arizona. More
Outstanding Experience I had an excellent experience in my recent lease of a 2016 Nissan Rogue. I was treated exceptionally well and was not pressured into making a quick de I had an excellent experience in my recent lease of a 2016 Nissan Rogue. I was treated exceptionally well and was not pressured into making a quick decision (even though I did). This is my second leased vehicle with Thoroughbred Nissan and am overwhelmingly pleased with the whole experience. More
Best experience I've had at a dealership There have been a couple of times in the past when I walked into a dealership and all they really seemed to care about was trying to get me to buy a v There have been a couple of times in the past when I walked into a dealership and all they really seemed to care about was trying to get me to buy a vehicle I didn't need or couldn't afford which angered me. At Thoroughbred this was not the case. From start to finish everyone was very friendly and the salesman Brettley who worked with me was very helpful. I could tell right away he really knew what he was talking about, unlike others who I've dealt with before. He answered all my questions very well and took the time make sure I understood everything. He did everything he could to make sure I got what I wanted and at a fare price. He definitely delivered on that and I'm very happy with my new 2016 Altima. This was the best experience I've had buying a car and I would recommend other people to go here. More
A pleasant experience I recently purchased a Nissan Versa Note 2016 at Thoroughbred Nissan.. Everyone was very helpful and courteous especially Carl who went through every I recently purchased a Nissan Versa Note 2016 at Thoroughbred Nissan.. Everyone was very helpful and courteous especially Carl who went through everything about the car with me. This was the first time I have bought a Nissan. It has been a very pleasant experience. Thank you! More
Great Customer Service My husband and I just purchased 2 new vehicles from this dealership. The customer service was outstanding from beginning to end. They were very polite My husband and I just purchased 2 new vehicles from this dealership. The customer service was outstanding from beginning to end. They were very polite, helpful, and all around great bunch of people. The transaction went so smoothly that in the future this will be the only place we purchase our vehicles. Thank you to all the gentlemen that work there. It was an amazing experience. More
Terrible Customer Service, told to "Do it myself." The customer service at this location is the absolute worst I've ever experience from Nissan. I called your location this morning regarding a quote fo The customer service at this location is the absolute worst I've ever experience from Nissan. I called your location this morning regarding a quote for parts and labor to replace the accessory belts on my car, and was quoted $189.00 which seemed a bit on the expensive side for a job that takes less than 20min. I politely requested for the lady I was speaking with to breakdown those fees for me, and her response was, "Oh, that's just parts and labor." I told her that I understood what the fee was for, but was interested in a more accurate breakdown because, again, it seemed a bit expensive. At no time during the conversation had I raised my voice or become disrespectful, and when I asked why the fees were so high for a job that only takes 20min, her response was, "Well you can just buy the parts and do it yourself." In my opinion, I asked a rather simple question. If she would have just responded appropriately and professionally as is expected, there would have not been an issue. I.e: So many steps have to be followed for this job which is why the labor fee is "___," etc. It is my sincere hope that your dealership doesn't treat all of your customers this way, she was very disrespectful. More