Thunder Basin Ford

Service Department Thunder basin joke (ford) has the worst service department I have ever seen. Techs are lazy, ladies trying to schedule work have no clue, the ladies c Thunder basin joke (ford) has the worst service department I have ever seen. Techs are lazy, ladies trying to schedule work have no clue, the ladies can't schedule and can't answer very basic questions. I had to bring my truck back over and over. Finally had enough and just spent 700 bucks to have a REAL tech at another shop fix my truck right. NEVER USE THEM.. How they are still in business amazes me. More

I purchased a 2011 ford f-150 from this dealership and as far as I am concerned I'm out $48,000 dollars. This has been the worst buying experience I've ever had. I paid way too much for the truck, got no aft far as I am concerned I'm out $48,000 dollars. This has been the worst buying experience I've ever had. I paid way too much for the truck, got no after sale help, and the truck is a pile of garbage. The most important item is the fact that the sticker states 21mpg, they promised me 24 mpg, and on a good day with a good tail wind I get 15 mpg. People don't believe for when they state the mpg on the ego boost. and most of all avoid thunderbasin ford because they are like a lion, they kill you and take all you got then turn their back on you. More