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Thunder Chrysler Dodge Jeep Ram

Bartow, FL

4.4
827 Reviews
Welcome to Thunder Chrysler your premier Chrysler Dodge Jeep RAM Dealership in Bartow, FL! Thunder Chrysler is the premier Chrysler Dodge Jeep RAM dealership in Bartow, FL. We pride ourselves in providing an excellent customer experience to the people of Bartow and the surrounding areas such as Lakeland, Brandon, and Plant City, FL. Located on West Main St. Thunder has been providing a quality car buying experience to the people of Central Florida. Here at Thunder Chrysler we treat our customers like family, so no matter your car need whether you're trying to purchase a new vehicle or just need an oil change feel free to contact us anytime! The thing about car buying that makes it such a hassle is the time and research it takes to find the right vehicle for you and your family. That's why we do the hard work for you! Our team of sales experts can figure out what model car, truck, or SUV would be the perfect fit for you. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1425 W Main St

Bartow, FL

33830

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Showing 827 reviews

May 08, 2024

This dealership gave me a same day appointment and made me same day deal in a Saturday evening. Great service. More

by nathanmassey78
Recommend Dealer
Yes
Employees Worked With
Mike Quinn
May 08, 2024

Salesman was courtesy and professional. He answered questions readily. He worked with me to get terms that would fit my budget. More

by ladyblackhawk54
Recommend Dealer
Yes
Employees Worked With
Craig Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stroud
2.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Conklin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

The service was good and Pete Conklin is a considerate sales rep. Our finance guy also did a great job. More

by swashburn56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Stroud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Conklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

I always get great service when I bring my vehicle in for service. The staff is friendly, helpful, and their work is excellent. More

by lweemsatschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several Employees assisted but I do not remember their names but they all worked in the Service Department
May 07, 2024

Great people and fantastic buying experience. Our salesman Michael Quinn was timely, informative and helpful throughout the process, even staying late to get everything correct. Highly recommend More

by RBR3262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Quinn
May 06, 2024

Second vehicle I have purchased from Thunder. Tim Lacey was my salesman and was very easy to work with. Very happy with my purchase and overall experience. More

by ntolsen3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Lacey
May 03, 2024

Gota a 2024 ram 1500 classic tradesman Keith the sales person was outstanding the finance mgr.was also outstanding they answered all my questions and did not try to up sale me on items or plans I did not More

by rickw2100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Gunter
May 03, 2024

Very disappointed my truck has suspension problems because of the factory air ride suspension and was repaired 13 months ago and bought parts and had this dealer install them to get 24 month warranty More

by craftyjenni4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Service department
May 03, 2024 -

Thunder Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We understand your frustration concerning the suspension issues with your truck and the warranty coverage. However, it is important to clarify the situation regarding your vehicle's air ride suspension. The problems you experienced were caused by a faulty compressor, which unfortunately is not covered under warranty. Recognizing this, we at Thunder Chrysler offered to bear 50% of the cost for the replacement parts to prevent further issues. We strive to support our customers even beyond the warranty terms whenever possible. We regret that you chose not to accept this offer, which was made in good faith to assist you with the costs. We encourage all our customers to familiarize themselves with the terms of their warranties and the specifics of their vehicle maintenance requirements. Understanding these details can help avoid unexpected issues and disputes. We value you as a customer and are committed to providing the best service and support. If you wish to discuss this matter further or reconsider the repair options, please feel free to contact us directly. We are here to help ensure your vehicle operates safely and efficiently.

May 03, 2024

Awesome customer service, quick work, fix all my issues. Keep up the good work everyone. More

by mrdean34744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason from service
May 03, 2024

Great sales staff great prices willing to work with you. Three vehicles purchased from the dealership. More

by rgilbert3190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Williams
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