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Thunder Chrysler Dodge Jeep Ram
Bartow, FL
827 Reviews
Welcome to Thunder Chrysler your premier Chrysler Dodge Jeep RAM Dealership in Bartow, FL!
Thunder Chrysler is the premier Chrysler Dodge Jeep RAM dealership in Bartow, FL. We pride ourselves in providing an excellent customer experience to the people of Bartow and the surrounding areas such as Lakeland, Brandon, and Plant City, FL. Located on West Main St. Thunder has been providing a quality car buying experience to the people of Central Florida.
Here at Thunder Chrysler we treat our customers like family, so no matter your car need whether you're trying to purchase a new vehicle or just need an oil change feel free to contact us anytime! The thing about car buying that makes it such a hassle is the time and research it takes to find the right vehicle for you and your family. That's why we do the hard work for you! Our team of sales experts can figure out what model car, truck, or SUV would be the perfect fit for you.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 827 reviews
March 19, 2024
Brought van in to get oil change, tires rotated and Headrest fixed and a safety inspection. Dropped off and was called and told headrest were not covered under warranty. When we purchased we got a life Headrest fixed and a safety inspection. Dropped off and was called and told headrest were not covered under warranty. When we purchased we got a life time warranty and now being told that van is 10 years old and headrest are not covered anymore. Was told to call Chrysler and boy what a joke. You have to play phone tag and waste hours getting to someone that will get back with you but never does. Finally got a e-mail saying van was over 10 years old and headrest are not covered. When to pick up van and was handed a bill that charged me to get tires rotated. I complained, because when we got the tires from your dealership we were told we had life time rotation on tires. Had to wait to print another bill and paid $133.07 to get oil changed. When to get in van to leave and battery was dead. Had to leave van another day to get new battery $449.43. Van is not drove very much and only has 55,000 miles on it. So when I bring it in to get a safety inspection you would think someone would check battery. More
by jjones6335
Verified CustomerEmployees Worked With
Rodrick Johnston
March 19, 2024
Had a great experience every one was very helpful. Would definitely recommend to my friends. Would definitely recommend to my friends. More
by orbieh
March 15, 2024
Continues to send me emails rating their service department when I have never been a customer. How much trust should you give a service department that can't get basics such as contact information department when I have never been a customer. How much trust should you give a service department that can't get basics such as contact information correct? More
by robertdcone
Employees Worked With
March 15, 2024
Overall an exceptional dealership and team. We were totally impressed with every aspect of your dealership. It's the people on your team. We are looking forward to continued business with yo We were totally impressed with every aspect of your dealership. It's the people on your team. We are looking forward to continued business with you. Thank you to all for a great experience. More
by ANNMUSACCHIA1
Employees Worked With
Other Employees :
Tony Zammett and Bob Vandensande and Cynthia and Luis (Service), Keith Pedrick
March 15, 2024
Where do I start, Go see Keith Williams he is simply beyond the Best!!!! This dealership has come so far and I now know why. They treat you just like family and understand the hurt of loosing someone to beyond the Best!!!! This dealership has come so far and I now know why. They treat you just like family and understand the hurt of loosing someone to buying a new car. Go on down you won’t be disappointed with Keith. More
by sully.363
Employees Worked With
Other Employees :
Tom in finance the most disappointing he needs to not let the computer get to him and have better people skills even if we were the last customer on a Friday night. He is not a good team player.
March 14, 2024
Great people. . great dealership. Didn’t just leave me in the parking, took me inside and worked with me and got me what I wanted .. Super great . great dealership. Didn’t just leave me in the parking, took me inside and worked with me and got me what I wanted .. Super great More
by h.yates.kivel
Employees Worked With
Other Employees :
Kevin helped me look for the jeep
March 14, 2024
I have had some of the best experiences ever dealing with this dealership. They are my go to dealer this dealership. They are my go to dealer More
by JAMES@MYMFIG.COM
