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Thunder Chrysler Dodge Jeep Ram

Bartow, FL

Overview
Employees
Reviews
Vehicles
4.4
827 Reviews
Welcome to Thunder Chrysler your premier Chrysler Dodge Jeep RAM Dealership in Bartow, FL! Thunder Chrysler is the premier Chrysler Dodge Jeep RAM dealership in Bartow, FL. We pride ourselves in providing an excellent customer experience to the people of Bartow and the surrounding areas such as Lakeland, Brandon, and Plant City, FL. Located on West Main St. Thunder has been providing a quality car buying experience to the people of Central Florida. Here at Thunder Chrysler we treat our customers like family, so no matter your car need whether you're trying to purchase a new vehicle or just need an oil change feel free to contact us anytime! The thing about car buying that makes it such a hassle is the time and research it takes to find the right vehicle for you and your family. That's why we do the hard work for you! Our team of sales experts can figure out what model car, truck, or SUV would be the perfect fit for you. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1425 W Main St

Bartow, FL

33830

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Showing 827 reviews

February 16, 2024

They checked the Van for the noise and they told me they didn’t find anything but the noise still there. Also, when I got the van on this same dealership I hey sold me the extended warranty and didn’t show More

by nido.luyanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember the name
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February 16, 2024

Excellent A+ professional service. Would highly recommend for any Dodge owners. On time, quality work. Will definitely be back! More

by eshawn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department team
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February 16, 2024

Great service. I trust them with my Jeep Wrangler Willy’s, High Velocity. Good job. More

by lahughes93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
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February 13, 2024

I came to this dealership because they were having a special on oil changes where you get a free point inspection and also a car wash. All I received was the oil change. More

by Jazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Feb 13, 2024 -

Thunder Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us. We are genuinely sorry to hear that your visit did not meet your expectations, especially concerning the special offer that includes a free 27 point inspection and car wash alongside the oil change. At Thunder Chrysler, we strive to provide the highest level of service and satisfaction, and it seems we fell short during your visit. To make things right and ensure your vehicle receives the attention it deserves, we would like to offer you a complimentary oil change on your next visit. Please contact our Customer Experience Manager, Eric Hale, at Eric.Hale@ThunderChrysler.com, and he will personally take care of scheduling your service and ensuring your experience is up to the high standards we set for ourselves and our valued customers like you. Your feedback is crucial in helping us improve, and we are committed to making sure you leave our dealership satisfied. We hope to hear from you soon and have the opportunity to restore your confidence in our services. Sincerely, The Team at Thunder Chrysler

February 13, 2024

Smooth dealing and great attention. Also fair prices on their cars as well as trade ins. Would definitely recommend More

by cabernap
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Gunter, Mike Quinn
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February 12, 2024

Had a noon appt for oil change. Did not get done till 2:30. Poor time management. More

by bkraack
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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February 12, 2024

Service righter communication is very poor. Vehicle issue was not resolved before they asked me about an unrelated repair( which I would not have spent the additional $1000) if I had known my o More

by jeep_aholic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Quinn
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February 10, 2024

I will recommend if they takes more attention to the services in maintenance, because I was there and they changed and my car continues saying "Need change oil"🙄 More

by annidarnott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the employee
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February 09, 2024

Good morning to Chrysler and Jeep. All the knowledge of the vehicle in the part that was replaced overall also excellent visit. More

by ERNIEANDBECCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William wagle
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February 08, 2024

Great service, quick and reliable. Friendly and easy to work with. Thanks for the nice service More

by mwreh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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