Thunder Chrysler Dodge Jeep Ram

I really enjoyed working with Craig. He made the process smooth and easy, while making sure I received the best deal possible. Will definitely be reaching out to him in the future with any car-buying needs. smooth and easy, while making sure I received the best deal possible. Will definitely be reaching out to him in the future with any car-buying needs. More

The dealership is clean and professional. My overall experience was good. The staff were pleasant and knowledgeable. experience was good. The staff were pleasant and knowledgeable. More

Great experience, Craig was great to work with, in and out with purchase very quickly out with purchase very quickly More

Do not go here for service!!!I brought my 2016 Ram Do not go here for service!!! I brought my 2016 Ram Eco-Diesel in earlier this year due to a malfunctioning DEF pump and tank. I was told my softw Do not go here for service!!! I brought my 2016 Ram Eco-Diesel in earlier this year due to a malfunctioning DEF pump and tank. I was told my software would be updated after the repair. I researched the update and saw numerous complaints about losing power and fuel mileage after the update. I was assured, by the service manager, that this problem had been corrected. I agreed to the update. I don’t drive much so I hadnt had a chance to compare. Last week I drove to Texas and back. My truck has lost power,nand instead of the 30-31 HWY MPG I was accustomed to, I was lucky to get 20 MPG. I feel I have been intentionally misled in order to have an update put on my truck. And with the price of diesel at an all time high, this is a significant misrepresentation of the facts. I am out a substantial amount of money and driving an underpowered truck. I would like to hear some plausible input to rectify the situation. I feel my truck has been devalued by this misrepresented update. I have contacted them three times. Three times I was told I would be contacted. Nothing yet. Every time I recontact them they have no record of previous contacts. More

I just got back. I asked for a total inspection because I have a forever warranty. I need to make sure my warranty will always be honored. Arsenio is the service manager and he took care of me. Demisea, I have a forever warranty. I need to make sure my warranty will always be honored. Arsenio is the service manager and he took care of me. Demisea, (hope I got your name right), is an angel who welcomes you. She should be taught to sell cars. Women would buy from her. And Roderick came to my assistance without being asked. These are wonderful people. Your boss, Richard, is lucky to have you. More

See Craig for excellence!Excellent in customer service See Craig for excellence! Excellent in customer service Excellent customer compassion Excellent worker pierod! Thanks! See Craig for excellence! Excellent in customer service Excellent customer compassion Excellent worker pierod! Thanks! More

I wish that I could give the service department of this place a -5 star review but unfortunately that is just not an option. I took my truck there with a diagnosis from two places as well as a service bull place a -5 star review but unfortunately that is just not an option. I took my truck there with a diagnosis from two places as well as a service bulletin from Dodge. My so called service advisor made promise after promise and I’ve completely lost track of his excuse log for why my vehicle still isn’t done after them having it for going on a week for an hour fix. The ABSOLUTE worst service I’ve ever had or experienced from any dealership. Don’t be a fool like me and take your Dodge product to Thunder, take it to Lakeland Dodge. They’re far more honest and efficient than this place. Worst of all, whenever you call to speak to any kind of manager they’re all coincidentally off every day. What a complete JOKE this place is! More

I was having a hard time making a deal on a low mile used 2019 challenger scat pack. Mike Patton, the used car sales manager, got involved and made the deal easy, painless and fair. 2019 challenger scat pack. Mike Patton, the used car sales manager, got involved and made the deal easy, painless and fair. More

We have now resolved my issue to my complete satisfaction. Please disregard my previous negative review about this dealership’s parts department. Mike D. satisfaction. Please disregard my previous negative review about this dealership’s parts department. Mike D. More

I am 85. I have been driving to Thunder Chrysler twice a year for more than five years. I will always make the drive, pay the extra for dealership charges because they make sure to treat me and my beloved year for more than five years. I will always make the drive, pay the extra for dealership charges because they make sure to treat me and my beloved Town & Country 2014 well. This time Angie took care of us and me, my little four legged Kyra, (who has to visit all her friends there), and my wonderful car we’re very happy to have been treated like we were all special. Thank you, all of you, who go way out of your way to be so nice AND. do such a fine job. More