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Tidelands Ford - Service Center

Pawleys Island, SC

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56 Reviews

56 Reviews of Tidelands Ford - Service Center

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September 16, 2023

I will NEVER forget their kindness. You just never know when you make a major difference in someone's life ... and they have. These people know what they are doing, are professional wit More

by Sharon Rhea Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, Art, Donovan, Dave
Sep 16, 2023 -

Sharon Rhea Ford responded

Thank you! Review posted with more to come: I will NEVER forget their kindness. You just never know when you make a major difference in someone's life ... and they have. These people know what they are doing, are professional with fair pricing, and they care. I would never buy anywhere else. I can be extremely critical after dealing with less than honest people in other areas (home repairs, etc.), so when I hand out praise, I can tell you that it is well earned. Tidelands, see you next year to buy my new Explorer!

May 05, 2023

Service Department is terrible and does not review appointments. They have no problem wasting your time and turning you away saying "oops" we scheduled wrong. More

by yair.legend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raef Lawton
January 06, 2023

I was worried about service with my new explorer based on past reviews but am soooo glad I went with Tideland Fords service. They were excellent! Jim, my service manager was wonderful and talked to me about More

by weeksmichelle19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jum
October 31, 2022

I purchased a new 2022 Ford Ranger from Tidelands on 4-19-22 and immediately after taking delivery of the vehicle noticed a terrible vibration/shutter during takeoff. I was not made aware that Tidelands More

by mountaineer87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Moree
February 19, 2022

I was traveling here from PA and somehow my 2019 F150 had a small but annoying oil drip. Called Tidelands and Brian told me to bring it in that afternoon. As suspected it was a failed O ring on the drain p More

by ron k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
October 07, 2021

Sadly had a very poor experience with repair of my cooling system. Paid over $1,200 for new water pump and thermostat and car still overheating. Don't recommend this service provider. More

by contrysoccer23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
bob
April 30, 2021

Tidelands dealership always meets our expectations in both sales and service. Staff is very courteous and service is always efficient. We highly recommend this dealership. More

by scarter852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
March 28, 2021

SUV says every time I crank up that I need to do update. It would. It allow it. Unfortunately dealership could not do anything so they disconnected that options. Sadly it didn’t solve the problem More

by robin74159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick lube
March 17, 2021

I am changing my review of Tidelands Ford .They sold me I am changing my review of Tidelands Ford . They sold me a 80k raptor which had a retrax auto cover on the bed . The bed leaked from the day i took o More

by mykroza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John internet MGR
March 05, 2021

The service at Tidelands Ford Lincoln is second to none. My Nautilus had a very unusual issue that the service team worked on for several days but finally identified the source of the problem. They ordered More

by Golfaddict
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art, Josh
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