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Tiger Honda

1.7

2 Lifetime Reviews

13325 S. Airline Hwy, Gonzales, Louisiana 71201 Directions
Sales: (888) 486-7995

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2 Reviews of Tiger Honda

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June 11, 2018

"STEER CLEAR OF THIS GOD FORSAKEN PLACE"

- Triple850

DO NOT GO HERE. This dealership practices the age-old technique of hiding fees. I brokered a deal through this dealership back in April, and I was told what the price would be in the brokerage of the deal. I asked if there were any more hidden fees or costs, and I was assured that there would not be. Fast forward to the TTL part of the sale in the finance office of Darius Battle, we went over the tax title and licensing fees and they seemed a bit high. There was a $200 Documentation fee that I pointed out to him and I stated that I would just do the TTL part myself at a DMV. He assured me that the dmv charges this fee as well, and that it would save time to just to the process there at the dealership. So I did (partly because the seller on the brokered deal didn’t feel comfortable with me doing the TTL without her there for whatever reason). Fast forward to today, I get the registration in the mail for our vehicle and it’s over $200 less than what the dealership charged us. So I call and talk to the finance manager of Tiger Honda, explained to him the situation, and he THEN disclosed to me that there was a $200 doc fee that the dealership always charges. I explained to him how the first time, when I called, this was not disclosed to me even though I asked about any other fees that I wasn’t aware of. I then explained to him how I was either lied to or given misinformation about this fee being a standard dmv fee, when in fact it’somey in the dealership’s pocket. He basically said I should have read the contract. I explained to him that that’s why I asked his finance guy, that’s what his job is for, and that’s what he’s trained to do (obviously inadequately) and I shouldn’t have to dig through documents to verify an answer that his trained staff already confidently gave me. This whole thing just shows bad and shady business practice, especially when I call and the finance manager tries to make it sound like it’s my fault. Could I have read the tons of pages in the disclosure and contract and all the fine print? Sure. But I asked you a very specific question and you flat out lied to me, or misinformed me, which you clearly have no intention in correcting. Steer away from this place. Dishonest people working here.

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No
Employees Worked With
Darrius Battle
March 03, 2017

"Lomon"

- Lemon2016

Bought a 2016 Honda Fit new from Tiger Honda Gonzales Louisiana before I paid my first note or even had my permanent tag the transmission had to be pulled out and changed.Durning the same visit the drive shaft had to be changed.drove the car 3,0000 miles and the timing actuator broke motor had tapping noise and knock coming out the timing chain cover.while that repair was being made they heard a noise in the transmission and had to pull it back out.The noise was a cracked flywheel.picked the car up drove 3000 miles and now there is another noise in the engine compartment loud enough to hear from inside a building dropped off today 3/2/17 I have contacted American Honda on each account.American Honda had give us a extended warranty after transmission was changed and a $200.00 Honda loyalty card the last time.This don't mean anything to me because the car is not dependable.My wife commutes a hour each way to go to work and the car can't be trusted.American Honda said it is up to Tiger Honda of Gonzales Louisiana to take the car back.General manger Scott had talked to Jose Pozos and Sam Pack owners of Tiger Honda in Gonzales Louisiana and General manger Scott has called me on the last repair and said he talked to the owners and said they could not provide no help for us so I now own a $18,000.00 lemon.anyone want lemonade.I bought 2 new Hondas that day 2016 Honda Fit and 2016 Honda Civic and this is how I am treated

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No
Employees Worked With
Brett and Mandy great employees
1
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