Ascension Honda

DO NOT BUY YOUR VEHICLE FROM HERE. My daughter bought her HRV from here brand new. The driver side window had issues rolling all the way up from day one with several mentions of it My daughter bought her HRV from here brand new. The driver side window had issues rolling all the way up from day one with several mentions of it. She was given a “temporary” fix to the problem until, wait for it, the warranty expired. Then, all of a sudden, they tell her she needs to have it fixed, but will not cover the cost. Terrible service department there with Chelsea and her boss. Absolute trash business. Stay away. More

Specifically – SERVICE - Department Tricky! !! Deceptive!!! Scam Artists!!! Rip off!!! I had an extremely disappointing experience with this Ascension HONDA dealership's service department. I !! Deceptive!!! Scam Artists!!! Rip off!!! I had an extremely disappointing experience with this Ascension HONDA dealership's service department. I came in for nothing more than a routine oil change, but shortly afterward I was presented (Chelsea -Service advisor) with a long list of "urgent safety concerns" that supposedly required immediate repairs totaling nearly $4,000–$5,000. We bought this vehicle from this HONDA dealership and after consultation allowed work based on priority, still paying close to $4,000. Next time, I choose another HONDA dealership for oil change and they also recommended same services. To my surprise, several of the recommended repairs were either not considered immediately necessary or were quoted at roughly one-third of the price that I paid last time to Ascension HONDA. That raised serious questions about the accuracy and fairness of the original recommendations and pricing by Ascension HONDA service department. The experience left me feeling pressured and misled. Using routine maintenance appointments to convince customers that expensive repairs are urgent—without providing sufficient evidence or competitive pricing—is not the level of professionalism or integrity I expect from a dealership service department. I strongly encourage anyone bringing their vehicle here for service to get a second opinion before authorizing major repairs or AVOID this dealership at the first place. It could save you thousands of dollars. Based on my experience, I have lost confidence in this service center and will be taking my business elsewhere. More

We had a great experience at Ascension Honda. The customer service went above and Beyond. From our salesman José to the general manager. We were shopping for our daughter, and left with her dream The customer service went above and Beyond. From our salesman José to the general manager. We were shopping for our daughter, and left with her dream car, all within our price range and every box that we wanted checked. Absolutely worth the drive from New Orleans! More

Great experience selling my car! Definitely will go back and do more business with this dealership. Definitely will go back and do more business with this dealership. More

From the initial inquiry with the front desk lady thru to the end, no one was helpful or personable. This was a nightmare experience as an out of state buyer. the end, no one was helpful or personable. This was a nightmare experience as an out of state buyer. More

Jose was easy to work with and made the process easy. He had an answer for all of my questions. He had an answer for all of my questions. More

Had a great experience with the team at Ascension Honda, OJ was great to work with. OJ was great to work with. More

I received a call from Alan about buying the Honda passport and he was able to work out a good deal for both of us passport and he was able to work out a good deal for both of us More

I will NEVER use your service department again! ! Took car in to get a new key made (broken fob) Went in on 15th, discovered they had to order part. brought it in on the 16that approx. 8:30-9:00. ! Took car in to get a new key made (broken fob) Went in on 15th, discovered they had to order part. brought it in on the 16that approx. 8:30-9:00. FINALLY got new key and car back at 11:00. Explanation, had to wait for the computer to program the FOB. For this I was charged$268.17 total $90.00 labor-cut key and program $138.77 for parts $9.00 Shop supplies $22.59 TAX $260.36 Total on the invoice BUT WAIT $a $7.81 "FEE" ADDED on the receipt at checkout. I guess because I dared to use a debit card. $268.17 TOTAL SO NO, i will not be back for service or PURCHASE!! More

I had a great experience and my sale man OJ was the best along with Andrew along with Andrew More