My wife and I had been looking for two months to buy a truck to replace ours that had been stolen. We looked as far as Austin and San Antonio as well as Santa Fe, Albuquerquem El Paso, Las Cruces and other locations to find an excellent truck for an excellent price.
I found a truck I liked online at Tillery and called the dealership to let them know we were interested in a particular stock number a few hours before we arrived at the dealership. As we pulled up to the dealership, we observed the truck we were interested in parked in front of the dealership. We were able to check out the truck for a few minutes (giving our toddler a break) and then had a pleasant introduction to Art Archuleta.
Art was fantastic. I despise buying vehicles as the majority of my experience with dealerships has been pushing for more expensive, more add-ons, more, more, more. Art was interested in what we were looking for, what we were going to use the vehicle for. We went for a test drive ( took the freeway route) and then he ensured my wife drove the vehicle as well (the off-road route - I was envious) and advised us of the features and conveniences the vehicle offer our family.
Since we had been looking for a while, we knew we liked the vehicle, it would fit our needs and Art pointed out some of the added features (teen driving - very nice as my oldest is drooling to drive) which would help me protect the vehicle.
I had come pre-financed, but the finance manager asked to compete with my bank. This benefited me as Art followed up the next day with a rate almost 1.25 points lower than what I had with my bank for the same loan length with a well established credit union.
This dealership even sent out a driver to my home some significant distance away to sign the papers with the credit union so I would not be inconvenienced.
I feel the personnel at this dealership do their utmost to aid their customers to find the vehicle the customer desires at a great price with the best possible financing (as most of us cannot pay cash in full). I highly recommend giving Art and his team a chance at earning your business.