Tim Dahle Mazda Southtowne

Unethical, unprofessional, rude, and dishonest general manager. They will not honor any verbal agreements and could/ would increase/ change the price of the car at the last minute without a logical expla manager. They will not honor any verbal agreements and could/ would increase/ change the price of the car at the last minute without a logical explanation, or apology More

Very unprofessional, multiple cars that they have on their websites are not the correct models they have on their lots. Went to go test drive a car I was specifically looking for only to find out it was their websites are not the correct models they have on their lots. Went to go test drive a car I was specifically looking for only to find out it was a different model from the website all together. More

I had nothing but good experiences when I went. It was end of the month and got a great deal. My sales guy Caleb wasn’t pushy and easy to work with. Financing was easy but it did take awhile (a few It was end of the month and got a great deal. My sales guy Caleb wasn’t pushy and easy to work with. Financing was easy but it did take awhile (a few hours to get everything wrapped up). I had already done my research and knew what a good deal looked like for the car I was looking for. The shot straight and I walked away happy. More

Extremely unprofessional and poor customer service, I called to work a deal for a vehicle they have in stock I spoke with a salesperson named Brandon around noon, He said he would talk to he sales manage called to work a deal for a vehicle they have in stock I spoke with a salesperson named Brandon around noon, He said he would talk to he sales manager and ge back to me, I had to call back six hours later to beg to buy he vehicle I was told he was "busy" and would call me back, however; He never did but I am glad I didn't buy it, two of my close friends had really bad experiences with he same misleading and malpractice with their pricing, they come up with dubious service charges of $1,200 for an "extensive shop treatment on the vehicle" most dealers roll any charges into the advertise price like Larry H Miller just next door, no wonder why Dahle group will never grow and only have few stores, stay away from this place and save your self money and time. More

The people are nice, but it has taken over two months to finalize my lease buyout after spending 5 hours in their office speaking with real people. Because of this delay, from what I understand to be on the finalize my lease buyout after spending 5 hours in their office speaking with real people. Because of this delay, from what I understand to be on the part of the financial services team here - I had two back payments on the car thru Mazda financial services. This was never communicated to me in any way - and thus was reported as a late payment - dropping my credit score over 60 points and piling on late fees. I've sent daily texts and e-mails to this group in an attempt to reconcile, but two months later, I'm still trying to untangle the mess. More

Service dept is very dishonest. Bought tires and they hooked me with a free rotation. I trusted that what they said they’d do. Unfortunately they didn’t put it in writing. My bad Bought tires and they hooked me with a free rotation. I trusted that what they said they’d do. Unfortunately they didn’t put it in writing. My bad More

This is the worst most dishonest car dealership I have ever dealt with. Three times they tried to deceive me with extra line items on the car price and trade in value. These people are crooks and I can’t ever dealt with. Three times they tried to deceive me with extra line items on the car price and trade in value. These people are crooks and I can’t believe they can still sleep at night. Michael is new there apparently but he was not nice and super shady. I feel used and abused by these crooks. They should all go to jail. More

Very poor experience. Dismissive salesmen who are shady and secretive about pricing of vehicles and disguise their extended warranty ($2k extra on top of other fees) under Dismissive salesmen who are shady and secretive about pricing of vehicles and disguise their extended warranty ($2k extra on top of other fees) under their “worry-free inspection” and act like it’s mandatory (extended warranties are never mandatory). Gave them an offer on a car and they said their manager was too busy to review and they’d call me the next day. Never heard from them again. Understaffed and more interested in selling bank loans than cars. More

Leased a vehicle at the end of 2020. Main reasons for choosing this dealership was the free oil changes for life and free tire replacement. Every time I went in it took over 2 hours for Main reasons for choosing this dealership was the free oil changes for life and free tire replacement. Every time I went in it took over 2 hours for a scheduled oil change. Of course they put tires on that have a low tread ware of 300. When I attempted to get new tires they denied ever offering this replacement. They also dissolved the company and restructured to another name under the same owner. Don't make the same mistake. Find a more reputable and honest dealer, if at all possible. More

Completely unhelpful. Not respectful of my time at all. Would not answer any of my questions. I asked directly repeatedly. They gave me the runaround with a load of xx and Not respectful of my time at all. Would not answer any of my questions. I asked directly repeatedly. They gave me the runaround with a load of xx and pressured me to come in. No thanks. More