Tim Dahle Nissan Murray

Excellent Service Department. I had the front end rebuilt on my truck. They had it done when promised and went the extra mile to test that it was done correctly. I will definitely I had the front end rebuilt on my truck. They had it done when promised and went the extra mile to test that it was done correctly. I will definitely bring all of my vehicles here for their maintenance and repairs. More

Had to wait 2 months for a part when they got it the car got gone fast. Wasn't there fault but had to wait for the part to be made Was inconvenient but had a rental car to use. . got gone fast. Wasn't there fault but had to wait for the part to be made Was inconvenient but had a rental car to use. . More

Purchased my vehicle in July of last year. I made an appointment like I was asked to. At the time of my appointment I was passed off to 3 different people. So my experience was not at a good s I made an appointment like I was asked to. At the time of my appointment I was passed off to 3 different people. So my experience was not at a good start. I had to come back 3 times to finalize my paperwork due to mistakes being made, one of which was my name being misspelled. I had gap, a warranty and oil changes added to this purchase. After less than a week of having the vehicle there was the need oil change notification so I figured since the purchase was so soon I would get the service done for free. Nope it costed one of the 3 oil changes I paid for. On top of that the oil change took 2 hours to do. A few months later the sales person sent me a follow up text to check on my vehicle at that time it dawned on me that I never received paperwork for the warranty or anything. Today I went In to get said paperwork. The poor guy who helped me did his best to get it for me. Now the issue was there isn’t details of the warranty. So I had to call the portfolio one to send me information on what plan I have. Quite honestly I don’t think I can fully trust this dealership. The service was beyond poor. I sucks that I have to go back to these guys for warranty repairs. More

Would've had me leaking oil if not gone for 2nd opinion. Put on wrong cap for the oil that I had just changed with the Stealership a week prior. What made me go for 2nd opinion was that they were trying to Put on wrong cap for the oil that I had just changed with the Stealership a week prior. What made me go for 2nd opinion was that they were trying to say Tie Rods were loose and needed new ones with new steering rack. 2nd opinion mechanic Showed me my car and tie rods were Not loose. Also, battery was half dead. I brought my car to Nissan Stealership for full diagnostic because I was moving out of state and wanted to ensure no issues and that's what they did to me instead. These cars are an Investment, you've Already spent At Least 20k-30k and they have NO Interest in making sure you're safe in it, only interested in the lies they hope you'll believe and not ask questions so you can spend $ on non existent repairs. Not only that, but Nissan cars itself has gone from Quality to Crap!! Poorly made cars on top of xxxxty, liars for service. More

No communication. Faulty repairs. Our 2018 Nissan Titan SV developed an engine knock and the transmission was slipping between 2nd and 3rd gears. It took two month Faulty repairs. Our 2018 Nissan Titan SV developed an engine knock and the transmission was slipping between 2nd and 3rd gears. It took two months to diagnose, submit and get approval for the warranty and to complete the repairs. Its a work truck with just under 120k miles. Finally get to today ... husband pays the warranty deductible and then is told the truck is leaking antifreeze. He was there from around 8:30-1:30 before someone could pick him up - no one didn't offer a ride and no one really didn't say anything to him. He was finally told the truck would be ready by 5. I took him when I got off to pick it up. It sounded a little funny but drove better. The truck was driven less than 10 miles! Pop the hood to locate where the noise is coming from and find there are missing parts (causing the noise). Parts not connected correctly. Dipstick half way out. Oil all over. The hood is not closing correctly. Also missing a GPS unit that had been left in the truck along with change and a few two dollar bills that were in the center console. I had called multiple times to speak with Dixie and Adam and was only able to leave messages. I never received call backs! SHAME ON YOUR SERVICE CENTER FOR THEIR POOR SERVICE AND FOR NOT COMPLETING THE WORK CORRECTLY! More

Really sleezy business manager. Pulled a major bait and switch. Tried to stick me with a rip-off extended warranty’, overpriced paint protection, xx low Jack, and terrible financing Pulled a major bait and switch. Tried to stick me with a rip-off extended warranty’, overpriced paint protection, xx low Jack, and terrible financing. Avoid these guys like the plague!!! More

Even with us deciding to go with this car, I made the mistake of telling Josh how much we were wanting to spend each month. He came back and told us, “okay so I was able to get it close to what you wante mistake of telling Josh how much we were wanting to spend each month. He came back and told us, “okay so I was able to get it close to what you wanted to pay monthly, but I had to add an additional $2,000 to the total.” I honestly was very confused and extremely frustrated. I told him that I didn’t want to pay more for the car in the end and was fine paying more each month instead. Clearly he just wanted to boost his monthly numbers. Again, very disappointed and won’t be shopping here again for a car. On top of all of this, we were told that 6 months later we could refinance and get a lower monthly payment. Not only did they not reach out to us 6 months later, but I even tried calling them about it, leaving a voicemail and not hearing back. That was 3 months ago. Again, will never go here again and would recommend everyone stay away. More

This is going to be a classic " if I could give zero stars I would" review. The service department is a joke. You make an appointment and it means nothing. The service rider was beyond disrespectful. He stars I would" review. The service department is a joke. You make an appointment and it means nothing. The service rider was beyond disrespectful. He insisted I needed a service that turned out to not be true to maintain the forever warranty. He said I needed "Nissan brake fluid" in a Dodge. Argued with me about whether a knew how to change in air filter. Lastly, he insisted I need a certain services at a Tim Dahle dealership to maintain the warranty, which also turned out to not be true. The service is beyond herendous. To have service writers so confidently lie to customers is clearly a culture issue, not a one off. I would stay far away from this place. More