Tim Dahle Nissan Murray

Oscar Mancilla I love my new car 2019 I really recommend Oscar Mancilla he was amazing to work with very friendly and knows everything in the car come and see him he I love my new car 2019 I really recommend Oscar Mancilla he was amazing to work with very friendly and knows everything in the car come and see him he will help you with all the process I defiantly come back to buy another car from Tim Dahle Nissan and Oscar!!! More

What happen Mr. Dahle? We purchased a vehicle from Tim Dahle of Murray at the beginning of the year. We had issues from the get go. The vehicle we had wanted somehow was mis We purchased a vehicle from Tim Dahle of Murray at the beginning of the year. We had issues from the get go. The vehicle we had wanted somehow was mislabeled as sold. The finance person added services to the contract that were not even approved or mentioned. The vehicle was not cleaned, had low tire, alignment and fuel light on and due to service not being there, could not help or guarantee to have it fixed, but added a $95 charge to our contract for the issues. We ended up with the car we were looking for,but so much more came with it. We paid to have the services done (alignment, tire, brakes, etc) because the vehicle was not in good shape. We could never get anyone to help us with fixing these and then due to other focused issues, were blown off. Basically, in the end, the dealership broke laws that are monitored by the Motor Vehicle Enforcement task. Due to return the vehicle, per the MVED suggestion, the dealership only got a slap on the wrist and a don't do again. The dealership never did an emission test for the vehicle before selling it to us but issued a temporary registration tag. They did not turn in the paperwork for registration (due to no emission test) and so no plates were issued. Everything was based, according to them, on a down payment issue. (Which was actually after researching, was inputted incorrectly and they tried to pull out of the wrong account) We had no idea that there were any issues until 10 days after having purchased the car, we received threats from the sales rep that our vehicle was going to be repossessed. We received multiple threats on that. They even went as far as to impersonated a police officer in hopes to scare us and that we would return the vehicle, left it on a VM. Sent multiple threats, texts sent cutting down who we were and harassing us. Then they pulled the contract from the finance company stating we broke the contract. Blames it all on the down payment issue. In the meantime, we found out in working with the MVED, the laws broken, and also how utterly unprofessional and ridiculous the staff at Tim Dahle was. (Including the GM, Finance Manager, Internet Sales reps and the finance person (who was no longer with the company right after we purchased the vehicle) After all the issues that occurred, they pulled the contract from the finance company but until they paid them, we were not released from the loan on the vehicle. It took over 3 weeks (after returning the vehicle) to release us on the loan and enable us to be able to get another vehicle. I am putting this out there so people know that Tim Dahle of Murray is very shady, unprofessional, and truly, do not have customer's best interest. Please be very leery going to this dealership!! More

Worst ever! By far the worst experience and most deceitful dealership I have ever dealt with. Said I was qualified for a loan which I wasn't let me take their car By far the worst experience and most deceitful dealership I have ever dealt with. Said I was qualified for a loan which I wasn't let me take their car kept mine. Tried returning theirs wouldn't take it back said they are keeping mine and claiming my wife said something about a attorney which she never did she said consumer protection wont even talk to us now nothing but false information and numbers from the beginning and now I'm in a car I dont own cause they couldn't get me financed for which they said they did and doing nothing to try and even fix the situation and claiming they cant talk to us now cause they made up another lie saying she said the attorney word stay away from these people horrible experience and must enjoying lying and ruining people's lives for a sale. Horrible all the way from the bottom up. More

Had an issue, got it resolved quick I had some issues with a car i bought and they all went above and beyond to make it right. I was pretty impressed with how they fixed everything and m I had some issues with a car i bought and they all went above and beyond to make it right. I was pretty impressed with how they fixed everything and made sure we were happy. More

Worked with me to solve a unexpected problem I experienced an unexpected issue with the car I purchased and contacted Tim Dahle. I appreciated the willingness they had to help solve (and help pay I experienced an unexpected issue with the car I purchased and contacted Tim Dahle. I appreciated the willingness they had to help solve (and help pay for) the needed repairs. More

Tim Dahle lost my business I was going to buy a new Altima to replace my 2014 Altima I bought new from Tim Dahle. They didn't have the color and said they would get it in. They I was going to buy a new Altima to replace my 2014 Altima I bought new from Tim Dahle. They didn't have the color and said they would get it in. They never did. When I called they said it would be another two days after waiting three days. I could the color I wanted from Tim Dahle Murray and was told to come to the dealership. When I did they told me it was sold and tried to up sell me. I left angry but got a text a half hour later that it was available. Tim Dahle waisted my time for a week and jerked me around trying to upswell me. I will never go back to Tim Dahle again, not even for service on my 2014 Altima. When I complained I was offered "a couple of free oil changes". I have contacted Nissan corporate More

Good customer service. My experience with Tim Dahle in Murray was reasonably straightforward. I had lots of questions and I was able to get all my questions answered, which My experience with Tim Dahle in Murray was reasonably straightforward. I had lots of questions and I was able to get all my questions answered, which I appreciated. I worked with Nazr, who was great to work with. I was really impressed when he sent me a video about a feature of the car that I had a question about. More

Great customer service They helped us get the payments where they needed to be. Also we didn’t feel pressured. Every thing went very smooth and we love our new vehicle! They helped us get the payments where they needed to be. Also we didn’t feel pressured. Every thing went very smooth and we love our new vehicle! More