Tindol Ford Performance
Gastonia, NC
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842 Reviews of Tindol Ford Performance
I have been to several Dealerships while shopping for this vehicle. This is the first dealership that I went to where I did feel a tremendous amount of pressure to purchase. The atmosphere felt very calm this vehicle. This is the first dealership that I went to where I did feel a tremendous amount of pressure to purchase. The atmosphere felt very calm and inviting and there was very little negotiating because the price was just about where I needed it from the start. I am looking forward to forming a stronger relationship with this dealership. More
When we first started looking for a car we checked out a few other brands and dealerships and we had a pretty bad experience. It was so nice to be able to come into this dealership and be welcomed and not h few other brands and dealerships and we had a pretty bad experience. It was so nice to be able to come into this dealership and be welcomed and not hasseled into anything other than what we were looking at and for the price we could afford to pay. It was the best experience we have ever had dealing with a car dealership!!! More
Great serivce department. Caleb Martin was outstanding at providing great service, at a great cost and at a very reasonable waiting time. Will be back providing great service, at a great cost and at a very reasonable waiting time. Will be back More
I had a fantastic experience! I would highly recommend to anyone looking to buy a new car! Doren was beyond helpful with everything that I needed. I live an hour away and would gladly make the drive for any anyone looking to buy a new car! Doren was beyond helpful with everything that I needed. I live an hour away and would gladly make the drive for any services needed in the future! More
Ron made us feel right at home. I left very satisfied and happy with such excellent customer service. I would recommend this dealership to anyone. happy with such excellent customer service. I would recommend this dealership to anyone. More
Our new truck purchase went so smoothly thanks to Gordon Haygood. He went above and beyond what was necessary. There was no sales pressure like other dealers do. He explained all the features this vehicle h Haygood. He went above and beyond what was necessary. There was no sales pressure like other dealers do. He explained all the features this vehicle had and showed us how they work. we really appreciate Gordon working with us. More
The only downside was the finance department. I was provided with one lender option (which was a first for me; in prior deals I was given several choices with comparable rates and was able to choose th provided with one lender option (which was a first for me; in prior deals I was given several choices with comparable rates and was able to choose the lender and term I liked the best). I secured a better rate myself and am waiting for a call back from Cory on how to facilitate the switch (he initially told me that I couldn't switch lenders which baffled me as the vehicle has not been picked up yet). He was to call me back yesterday afternoon......the call hasn't come. I would still recommend your dealership as Don was great - but would advise offering customers lending choices and having Cory follow-through on return calls that are promised (even if the matter was still being researched, a call to tell me he was still working on it, etc). More
We are very pleased with our experience with Earl Tindol Ford. Rick was great to work with and he really went out of this way to meet our needs. Ford. Rick was great to work with and he really went out of this way to meet our needs. More
Pretty easy and excellent experience. I have bought my last 5 cars from internet. I am glad Tidol took me serious about it. The future is no physical interaction until the day a customer wants to buy it. last 5 cars from internet. I am glad Tidol took me serious about it. The future is no physical interaction until the day a customer wants to buy it. Nice job Tidol Ford and Don Hong. More
Service team: Great/Excellent Caleb Martin was Service team: Great/Excellent Caleb Martin was professional, friendly, and prompt in responding to all of my inquiries. He documented my laundry li Service team: Great/Excellent Caleb Martin was professional, friendly, and prompt in responding to all of my inquiries. He documented my laundry list of items for repair, and each one was taken care of when I picked up my vehicle. I had one question related to a charge on the invoice, which Caleb quickly addressed and resovled. Quality of work: Great/NA My local mechanic told me the source of steering noise was bad ball joints. The Ford Technicians at Tindol correctly determined the true cause to be the tie rods - a much cheaper repair. The tie rods were replaced and the steering noise is gone. One of the repairs was a belt/tensioner replacement. The constant belt squealing is resolved. I experienced a couple of belt chirps one morning commute, but I believe it may have been due to wet conditions. Regarding Price: Good I saved a lot of money by avoiding an unecessary and costly ball joint replacement as recommended by a local mechanic. The charge for replacing the tie rods was higher than I had been quoted by a local mechanic. The higher is worth it in my opinion when the alternative is considered. More



