Tindol Ford ROUSH

Truck wouldn't crank. Tindol fixed it for 500+ dollars. I found the fix on the internet after I took it in for repairs; 60 dollars for parts, and it was an easy fix. Where Tindol fixed it for 500+ dollars. I found the fix on the internet after I took it in for repairs; 60 dollars for parts, and it was an easy fix. Where's the justice! More

This is an Awesome dealership! The technician that worked on my vehicle was Top Notch! The best person for the job! He was very knowledgeable! I would recommend him to everyone I k The technician that worked on my vehicle was Top Notch! The best person for the job! He was very knowledgeable! I would recommend him to everyone I know! He’s the only one that I will let work on my vehicle!! More

While doing business with TINDOL FORD of Gastonia, NC, (for over 25 years, purchasing at least six vehicles with service and maintenance), my family and I remain loyal customers. I can't express in words (for over 25 years, purchasing at least six vehicles with service and maintenance), my family and I remain loyal customers. I can't express in words or surveys our total satisfaction and praise for always providing us with over-thd-top customer service. Considering the times and era we are in, when most businesses are more about fees, charges, less quality of work becoming a norm, TINDOL maintains the same high levels of service to the customer. Although we have faced a couple small challenges with vehicle problems, during the past 25 years, TINDOL has always properly diagnosed the problem and offered cost-effective solutions. NO UNEXPECTED COST. TINDOL Service has always clearly explains the repairs offered and the cost up front. While some dealers/service departments will quickly sell a customer repairs or parts not actually required, my experience is just the opposite. Especially with repairs. If I needed the repairs or parts immediately to maintain a running and safe vehicle, it was encouraged. However, if the service recommended was not needed immediately, the Service representative made that clear. As a customer, I have never felt pressured or hopeless by anyone at TINDOL. ALL representatives have been loyal to my family and I. I must mention one Service Department employee, immediately coming to mind, regardless of what day it is, or what kind of day he is having, Josh Carver, unconditionally, deserves recognition. JOSH is a great example of what I would expect as a TEA.M player if I ran a business. Do the right thing when nobody is watchiing and treat others as you would want to be treated. I have personally witnessed Josh treat each customer with the same high level of comrades as he has my family and I. I truly can't deny being treated any differently ,consistently, by all the employees at TINDOL. Hats off to them and the .Management for operating a well oiled machine in the name of Great Customer Service. More

Tindol done everything possible to get the truck I wanted and was very patient with me. The staff is wonderful and polite. Beautiful showroom and a large quantity of vehicles. and was very patient with me. The staff is wonderful and polite. Beautiful showroom and a large quantity of vehicles. More

Tindol always goes above and beyond to make sure the customer is satisfied. I cannot think of a better place to take all of my vehicles to. customer is satisfied. I cannot think of a better place to take all of my vehicles to. More

Excellent customer service. Polite and informative on the process to repair the window and handle a recall for my Ford Escape. Their building and facilities were unlike any I ha Polite and informative on the process to repair the window and handle a recall for my Ford Escape. Their building and facilities were unlike any I have experienced. Exceptional facilities where I waited and first rate area to enjoy a snack. Nate was beyond helpful, kept in touch and returned phone calls as needed. I highly recommend Tindol Ford for all your car services and will certainly return in the future. Comforting to know there are still businesses that offer service with a smile and are genuinely concerned with the customer and the products offered. Giving Tindol Ford five stars! More

Everyone that I dealt with was friendly and knowledgeable. It was worth the drive from Black Mountain (even though I got lost for a bit…). I was happy with the truck I bought and the deal. knowledgeable. It was worth the drive from Black Mountain (even though I got lost for a bit…). I was happy with the truck I bought and the deal. More

**Updated Review** Initial experience was disappointing but after talking to James Slaga about the situation, he helped to patch things up. I had unfortunately already purchased a vehicle els disappointing but after talking to James Slaga about the situation, he helped to patch things up. I had unfortunately already purchased a vehicle elsewhere, but James helped to restore my confidence in Tindol and we will be returning to see about purchasing another vehicle in the coming months. More