Tindol Ford ROUSH

Top of the class ! Where do I begin... . I reside in New Jersey and was currently in the market for a ROUSH F-150 and decided to search the internet. My search took me f Where do I begin... . I reside in New Jersey and was currently in the market for a ROUSH F-150 and decided to search the internet. My search took me from dealerships in the metro areas to Tindol ROUSH in North Carolina. I was searching for not only for the best price but MOST of all customer experience. About a week ago on a Sunday I sent an inquiry about a particular ROUSH F-150 and received an email back from Lyle Sturgis. What dealership sends an email back on a Sunday to see how they can help you. This wasn’t a generic email that dealerships send out after hours this was Lyle taking the time from his day finding out what he can do to help me. That being said I spoke with Lyle over the next several days and I can’t begin to tell you what an absolute pleasure it is talking with him. It felt like I knew him for 20 years. When speaking to Lyle you can hear he has passion for the ROUSH product and enjoys each day at Tindol Ford. I knew speaking with him I wanted to purchase my ROUSH from him no matter if the deal was several hundred miles away, That being said Lyle over nighted the paper work to me and the deal was complete. It was simple as that. Yesterday I flew out to to NC in person to see not only the truck but to meet Lyle and was greeted with open arms. He was more than the respectful voice on the phone he was Lyle Sturgis. A gentlemen who has passion for what he selling but making sure I was happy. I also had the pleasure to go through the features of the truck with Ludger Reed. Ludger is Lyles right hand man and knows the inside and out of the ROUSH perosmance product. As being an “A” type of personality person I went through the truck inch by inch to make sure everything was perfect where Ludger was doing the same. That says a lot! Most places they sell you vehicle and when the deal is done that’s it. Not Ludger. He was looking and taking care of my truck as if it was his own. You can’t put a price on that and knowing my truck is in good hands with him as it will be as the truck is shipped to my house this coming week. I can’t say enough about these guys. There’s not enough words... Where do you find people who are dedicated and have the passion for the prouducr they sell and have fun doing it. This day and age you have many choices to buy a something but nothing comes close to excellent customer experiences but must of all finding a new friend ship. Thank you Lyle and Ludger you guys are the best and an asset to the Tindol ROUSH team.... Can wait for the truck to arrive! Rich More

Best new car purchase ever! This was the best buying experience I ever had purchasing a new vehicle. It was real refreshing having a sales person that knew what the heck he was This was the best buying experience I ever had purchasing a new vehicle. It was real refreshing having a sales person that knew what the heck he was talking about, double thumbs up. Then when the dreaded closing came with that mysterious guy in the back room took place we were super surprised. Bubba has his act together. Had all the forms ready to go. Absolutely no kind of up charge pressure was applied. That was well received by us. I wanted a service plan and he knew what the plans were did and offered us real fair price again without any kind of pressure, well done Bubba and Paul. By the way, the closing took about 15 minutes, not hours!!! More

Best car buying experience Ever! Thank you Tim Beam I found a car on line yesterday and Tim Beam answered my call. My husband went by and today we went to pick it up. All the paperwork was complete at E I found a car on line yesterday and Tim Beam answered my call. My husband went by and today we went to pick it up. All the paperwork was complete at Exactly what we asked for. Great car, Great Service and All Around a Great Experience. Thank You!! More

Great Deal - Great Customer Service I contacted multiple dealerships and found Tindol to be the most committed to exemplary customer service. Paul Poston went the extra mile to help me I contacted multiple dealerships and found Tindol to be the most committed to exemplary customer service. Paul Poston went the extra mile to help me find the vehicle and the deal I wanted. This level of customer service held true all the way through the process. We will be recommending Tindol to all of our friends. More

Frictionless Experience So I searched basically the entire USA through several sites for discounts on a 2019 Ford Raptor. Every single dealership was insisting on a minimum o So I searched basically the entire USA through several sites for discounts on a 2019 Ford Raptor. Every single dealership was insisting on a minimum of sticker price, but most wanted 5-10K dollars over sticker for this vehicle. I saw an ad for a pretty great discount on Tindol's site and thought it was a bait and switch tactic, so I put in a message saying I was interested. Immediately (on a Sunday when they are closed) Paul Poston started a great conversation over text with me. He insisted this wasn't a scam and that their dealership doesn't believe in the run around game. I literally bought the truck over the phone and Paul even fought hard for my requested trade price. What a great experience this all was. Thanks for making this new truck mine.... excellent work Paul. More

No pressure From the minute we walked on the lot Paul Poston greeted us and pointed us in the right direction. He was there to answer all our questions but didn’t From the minute we walked on the lot Paul Poston greeted us and pointed us in the right direction. He was there to answer all our questions but didn’t hover over us. We looked around. Asked questions and left to look at other lots. I probably texted Paul 15 times with more questions and he responded every time. He never sent unwanted texts or emails pushing himself on us. Ultimately we returned to Tindol Ford to purchase our car. In and out in about an hour. The way it should be. Great job Paul Poston. Thank you. More

Amazing . I could not have asked for a better experience. Paul Poston was so patience with me though the whole experience. Between him and the fiancé people t I could not have asked for a better experience. Paul Poston was so patience with me though the whole experience. Between him and the fiancé people they made everything so easy . I would absolutely recommend this place to anyone looking to buy a car!! More

Great experience with Tim Beam My very picky daughter needed a car but didn't know what to choose. Visited a lot of dealers over 4 weeks. Found that Tindol was the best. We gave My very picky daughter needed a car but didn't know what to choose. Visited a lot of dealers over 4 weeks. Found that Tindol was the best. We gave Tim Beam beam her requirements. He researched and found a few cars and one was just right. Unlike other dealers salesmen we talked to Tim devoted the time to find what we needed!! Thanks! More

"AWESOME Experience with Mike Brown" In the world of car buying there are three qualities that make a sales professional stand out...attention to detail, honesty and hard work. Mike Brow In the world of car buying there are three qualities that make a sales professional stand out...attention to detail, honesty and hard work. Mike Brown is off the charts in all three areas. He is professional, courteous and most of all cares about his clients. He went above and beyond to make leasing a new Escape an AWESOME experience for my son. Mike and the Tindol Ford team are simply top of the class...no question. If your looking to buy a new/used car give Mike a call. You wont find a harder working sales pro in the industry More

Fantastic Experience with Seerum Kirpaul Today I purchased my first car. Seerum Kirpaul Helped me find the car that worked best for me and my wife. We were able to negotiate a price that both Today I purchased my first car. Seerum Kirpaul Helped me find the car that worked best for me and my wife. We were able to negotiate a price that both parties could agree on. I would consider it a win win! Special thanks to Seerum Kirpaul for helping me get to my price point. More