
Tindol Ford ROUSH
Gastonia, NC
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779 Reviews of Tindol Ford ROUSH
Always a great experience with Tindol! From the initial contact, to the end of a relationship with a vehicle, Tindol has never fallen short of any of my lofty expectations. I drive WAY out From the initial contact, to the end of a relationship with a vehicle, Tindol has never fallen short of any of my lofty expectations. I drive WAY out of my way to support Tindol's dealerships instead of the more-local dealerships simply because I know exactly the experience I'm going to have. More
Everyone is always professionally cheerful, knowledgeable, helpful, timely & care. Clean, welcoming customer service area & customer waiting area. The customer waiting area offers clean, open, knowledgeable, helpful, timely & care. Clean, welcoming customer service area & customer waiting area. The customer waiting area offers clean, open, well lit, sunny, area with great seating both sofa chairs & tables with chairs for customer preference, & tv. The neat snack section is to the side, on connecting short hallway, so as to not be in the face, tempting to customers & if they happen to have a kiddy or more. Snack area has various sodas, water, (coffee is free complimentary nicessity 'nice' gift), etc & chips, candy bars, etc, & cool kiddy area secured with clear glass for wall & glass door for kiddy proof security & well kept restrooms. Down the main floor, there are is a small section of Ford tshirts & keychains to purchase from. Of course they have a car or two displayed on main floor to carefully look at. As well, current Vehicle info catalogs. Im sure I may have forgotten one or two other complimentary nicessities 'nice' things. They have basically thought of everything to give the customer a wonderful wait experience. Thank You Ford for all you do to help your employees & customers & thereby helping the communities you service. For following question, I think 'Josh' or 'Matt' waited on me in customer service 10/7 for oil change, etc. My apologies. More
I am beyond disappointed with this dealership. I purchased a vehicle from them 3 months ago. Went on vacation with my 3 kids and the truck was too small. Went to trade it back in to them and the I purchased a vehicle from them 3 months ago. Went on vacation with my 3 kids and the truck was too small. Went to trade it back in to them and they literally gave me a price that was 25% less, yes a quarter of the cost less than they sold it to me. In my opinion, if you sell a customer a vehicle for a certain price, you should at least give them a reasonable price to trade it in. I understand taking a loss but a $6000 to $8000 difference is ridiculous. I will not be recommending them to anyone. More
Dealership was great with follow up without being pushy. Sebastiàn was helpful and knowledgeable thru the vehicle ordering process and after vehicle arrived, Tindol was very fair in the finance office and Sebastiàn was helpful and knowledgeable thru the vehicle ordering process and after vehicle arrived, Tindol was very fair in the finance office and didn’t push add ons.. I recommend them completely More
Earl Tindol Ford body shop is number one in my book. They knew what they were doing and did an outstanding job. I would recommend them to anyone. Thank,s to Randy Hartsoe and his team for doing such a g They knew what they were doing and did an outstanding job. I would recommend them to anyone. Thank,s to Randy Hartsoe and his team for doing such a good job. Number one in my book. Earl Tindol Ford Bodyshop. More
Always a pleasure to have my vehicle service atTindol Ford truck Shop. Mechanic Neal Hyder does a great job. Service Writers Scott and Derek are a pleasure to work with as well. Great A Ford truck Shop. Mechanic Neal Hyder does a great job. Service Writers Scott and Derek are a pleasure to work with as well. Great A More
I really appreciate the patience and guidance received throughout the purchase process. Never did I feel any pressure to purchase on all questions we answered throughly. Glad to be a part of the Tindol throughout the purchase process. Never did I feel any pressure to purchase on all questions we answered throughly. Glad to be a part of the Tindol Family. More
We've bought vehicles from there since the 70's. Mo Adam has been our go to sales person for years. Always had great service from service dept. Mo Adam has been our go to sales person for years. Always had great service from service dept. More