Tindol Ford ROUSH
Gastonia, NC
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719 Reviews of Tindol Ford ROUSH
My biggest compliment To my awesome salesman & Service technician Nate & Josh at tindol Ford. They Deserve more than 5 stars I wish I could give them all the stars in the Galaxy on my new pu Service technician Nate & Josh at tindol Ford. They Deserve more than 5 stars I wish I could give them all the stars in the Galaxy on my new purchase From the beginning 2 the end Nate was hands on I have purchased a lot of vehicles this has been by far the best thanks Nate and Josh Always take care of my service needs Very professional Natalie thank you 4 a wonderful team your Sales and service are the best More
Fix our truck. They have had it since March 27. It's now June 9. State registration ran out on May 31. We have been begging them to do the inspection so the registr They have had it since March 27. It's now June 9. State registration ran out on May 31. We have been begging them to do the inspection so the registration can be renewed. They have had the replacement transmission for weeks but have not resumed the repair. Our decision to have it sent to Tindol Ford was a mistake. Calls not answered or returned. Emails are not responded to. A really poor experience all the way around. Can't rate the quality or cost of the work since we haven't actually gotten any completed work in over 2 months of dealing with them More
From the moment I contacted Tindal about a Roush Ranger, Lyle Sturgis kept me up to date about when the truck was going to hit the lot from day 1. Lyle and everyone else I met at Tindal were top notch in cu Lyle Sturgis kept me up to date about when the truck was going to hit the lot from day 1. Lyle and everyone else I met at Tindal were top notch in customer service, being upfront on the contract work, vehicle knowledge, and overall professionalism that made the whole experience a pleasure. Will be the dealer and staff I refer to anybody looking into buying a Roush into contacting. Best Roush/Ford dealer in the land and it ain't close. More
LYLE STURGIS...this guy is awesome. He is dedicated to roush and is just as happy for us as we are for us. We now own a stage 2 and Lyle is the reason why we bought a ford instead of something else. Hes a roush and is just as happy for us as we are for us. We now own a stage 2 and Lyle is the reason why we bought a ford instead of something else. Hes an expert at his job... Thanks again Lyle More
Took my vehicle in for service, the part had to be ordered no ones fault, it did take some time, also no ones fault, but Toni in the service department kept me informed the whole time, and was always ordered no ones fault, it did take some time, also no ones fault, but Toni in the service department kept me informed the whole time, and was always so professional and kind. My vehicle was repaired and I was in and out ( once the parts came in) in less than one day!!! Toni is definitely one of the best service writers I have ever had to deal with!!! More
We live in Kent Ohio, our son lives in Gastonia. Our We live in Kent Ohio, our son lives in Gastonia. Our Ford Mustang has been having issues. It has been making everyone scratch its head. Toni liste We live in Kent Ohio, our son lives in Gastonia. Our Ford Mustang has been having issues. It has been making everyone scratch its head. Toni listened to our concerns,didnt think we were crazy. Toni Biddix is truely an exceptional asset to the dealership. Please add Toni to this site so we can tag her.. Thank You Toni. More
Great Service I am not sure of Toni's last name. But I would like for her to know and everyone else at the dealership that she is a great person. She constantly k I am not sure of Toni's last name. But I would like for her to know and everyone else at the dealership that she is a great person. She constantly kept me informed as to what was going on, she listened to what I said we were experiencing. She treated us like family.. I am not from NC, my son lives there. I will recommend this dealership to everyone in his area. Please add her to your list of employees so she can be tagged. Thank you again. Maryann Fritch More
Real Pro I let Lyle know what I was looking for. A few days later he sent me a very humorous video that he had my car and DANG he did! THANKS LYLE!!! I let Lyle know what I was looking for. A few days later he sent me a very humorous video that he had my car and DANG he did! THANKS LYLE!!! More
Absolutely great buying experience! Awesome sales team, aggressive pricing. Top notch service. I couldn’t be more satisfied with the way I was treated at Tindol Ford! aggressive pricing. Top notch service. I couldn’t be more satisfied with the way I was treated at Tindol Ford! More
I thought this dealer was good when I purchased my new 2018 Explorer Platinum last year. We drove from Denver to Tindol because they had the model and color I was looking for. The sales person bragged a 2018 Explorer Platinum last year. We drove from Denver to Tindol because they had the model and color I was looking for. The sales person bragged about how good the service department was which further influenced our decision to buy from Tindol. My problem with Tindol started when I needed service. I had a lengthy list of things that need attention and I asked if would be possible to have a loaner vehicle to use while my SUV was being serviced. I was told that they did not have a lot of loaner vehicles and that I would have to be on a waiting list. I agreed. I called back in 3 weeks and was told that I was still on the waiting list. I waited another 3 weeks and called again, I was assured that I was still on the waiting list. Out of frustration I called Huntersville Ford that got me in quickly, arranged a new 2020 Explorer Limited to use for a week while my Explorer was being worked on. I had to return to the dealer again as all issues were not yet working properly and again was offered a loaner vehicle. Now all is well with my Explorer. I guessing that about 3 months have gone by without a call from Tintol service. Frankly I now view it as a mistake to have purchased fro Tindol. They “over promised” and “ under delivered” on this one. More