Todd Nissan of Torrington
Torrington, CT
Filter Reviews by Keyword
By Type
Showing 176 reviews
It was great Alfano Nissan should have been our first stop to buy a car, but I’m so glad that we ended up there. Everyone was very friendly and I didn’t feel rushe Alfano Nissan should have been our first stop to buy a car, but I’m so glad that we ended up there. Everyone was very friendly and I didn’t feel rushed to make a decision. To get in contact with anyone it was very easy and made buying a car a great experience! More
Pleasant, fast and very satisfying! I received an offer in the mail and went to Nissan to check it out. My sales rep Todd Geffert helped my husband and I and we found a new Rogue pretty I received an offer in the mail and went to Nissan to check it out. My sales rep Todd Geffert helped my husband and I and we found a new Rogue pretty quickly. The offer was fair and we purchased a new car! Todd went over everything with me when he delivered the car! I have purchased my last 3 or 4 vehicles from Todd and Alfanos. I am really very very happy with my new sleek black Rogue! More
Outstanding sales experience From working with us on pricing to helping us find the model that best suited our needs and setting up my phone with the car and entering our home add From working with us on pricing to helping us find the model that best suited our needs and setting up my phone with the car and entering our home address in the Nav system, Todd went above and beyond to ensure we had a great experience from the moment we met to the moment we drove off the lot. Since my experience I have recommended Todd to 3 friends/family who are in the early stages of considering their next vehicle. If the service is anything like the sales experience, this dealership will have created a very loyal customer. More
$699 dealer conveyance fee Could not say enough good things about Dan Lovallo. Dan was a great to work with. Accomdating, friendly, laidback, felt very comfortable. We bought o Could not say enough good things about Dan Lovallo. Dan was a great to work with. Accomdating, friendly, laidback, felt very comfortable. We bought our vehicle front dan because we were so impressed with him. Jon Alfaro completed the finance paperwork with us. He checked off boxes that were supposed to be checked off by the service dept for things they tested. Right in front of us checked 5 boxes that were blank said they service dept probably “just forgot.” Did not feel comfortable. Dealer conveyance fee is extremely high and after the purchase agreement they have you sign a document that states the dealer conveyance fee is negotiable but Jon told us that’s false. Bold capital letters right above where you need to sign THIS FEE IS NEGOTIABLE. Only if you negotiate the price of the car down. Be careful, they will have you sign the purchase agreement and then throw that document in afterwards. Will not buy a car from that dealership again. More
Great dealership Awesome people. After an accident helped us to make the right selection. Helped us to get a rebate on our extended warranty and was all around awesome Awesome people. After an accident helped us to make the right selection. Helped us to get a rebate on our extended warranty and was all around awesome. More
Great experience I shopped around to multiple Nissan dealers and Alfano was the best team I worked with. Dan L. Was a great salesperson, he never forced a deal on me n I shopped around to multiple Nissan dealers and Alfano was the best team I worked with. Dan L. Was a great salesperson, he never forced a deal on me nor was he pushy about getting a deal done. More
Great experience!! I was really impressed with Alfaro Nissan! Everyone from service to sales were phenomenal in the customer service area. I had Dan Lovalla for a salesp I was really impressed with Alfaro Nissan! Everyone from service to sales were phenomenal in the customer service area. I had Dan Lovalla for a salesperson and he was great!! Helped me with every issue or question and took his tome to be sure I’d be happy with my new purchase! I can’t say enough good about these guys!! More
Great experience Since we came in the building Todd was very helpful and available to answer our questions. He took the time to show us each model and the difference b Since we came in the building Todd was very helpful and available to answer our questions. He took the time to show us each model and the difference between them. Overall it was a great experience. More
Trust, confidence and excellence in communications This evaluation is seasoned over having had the pleasure of dealing with Todd Geffert and Alfano Nissan with great results and continued confidence ov This evaluation is seasoned over having had the pleasure of dealing with Todd Geffert and Alfano Nissan with great results and continued confidence over multiple years and transactions. Todd is most courteous, professional and knowledgable and prioritizes understanding our goals and needs. His guidance and direction and his explanation of the features for example - on the Nissan Rogue directly enabled my wife and I to make informed decisions on the transactions we make at Alfano over the past 3 plus years in our engagement with him and the dealership. What's more is that we've witnessed over the years David Alfano's commitment to improve his entire offering and presentation to the public in our opinion. A new and bright customer friendly facility with professional staff and every customer convenience. This dealership is very customer focused, respectful, courteous and they welcome you as a member of the family in all honesty. New Car auto dealerships are highly competitive enterprises. Alfano Nissan has successfully differentiated themselves with a positive edge above their peers because of its leadership, ability to empower its apparently well trained staff to meet the needs of customers in all facets of automobile leasing and/or ownership. My wife and I welcome this "full disclosure" type of experience and Alfano Nissan with Todd's skills and abilities to introduce us to their credit professional, his introductions to the service technicians and all the staff quite frankly make us feel welcomed within this family oriented organization. Transparency, knowledge, great communication and their sense of client commitment with a sense of humor during our engagement with this dealership really highlights our experience. We're very confident in these folks. They treat us like family. We appreciate that and we will be back! More
Enjoyable. No pressure Todd was knowledgeable and helped direct us to cars that would not aggravate my chronic back pain. He went over the features of the cars and our test Todd was knowledgeable and helped direct us to cars that would not aggravate my chronic back pain. He went over the features of the cars and our test drive had enough rough road to see if it would aggravate my pain. In the end we felt as though we got the best price given the options in the car. We will continue to use Alfano in future. More