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Todd Wenzel Buick GMC of Davison

Davison, MI

not yet
rated
17 Reviews

1146 S State Rd

Davison, MI

48423

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Showing 17 reviews

December 21, 2023

Drove 45 minutes to sign the paper work. Once I arrived the deal and price had changed. Wanted more money down and an extra $100 a month. They will bait and switch you all day. Don’t bother More

by Stones10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
Dec 21, 2023 -

Todd Wenzel Buick GMC of Davison responded

Thank you for sharing your feedback. We want you to feel comfortable sharing good or bad news with us. We are so sorry that your visit with us fell short of expectations. Please feel free to reach out to the General Manager, Josh Gordon at jgordon@toddwenzel.com or (810) 652-1024 if you would like to discuss your visit. It is our hope to be able to figure out what went wrong so that we can fix. Thank you.

July 08, 2023

Carson Roat was awesome & kept me informed all week. This was my first time here. I will recommend you to my friends. I was disappointed that is wasn't covered under warranty because it ended in March. More

by katim106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Roat
March 04, 2022

I love Todd wenzel buick gmc in davison. I’ve bought tons of new vehicles but they really went out of there way! Mallory is our family’s sales lady! She’s the best in the business! Brad was More

by Erniedavis0816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Froman
February 21, 2022

I'm on my 3rd lease through this dealership. Under normal circumstances, I am usually very happy with this dealership. But right now, I'm a little upset. I was given an expected delivery date of More

by silverghost1924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Froman
December 02, 2021

This dealership does advertisements making it look like the price is a large amount under what the MSRP is and then say oh that is GM Employee pricing once you get there and after you have left a deposit o More

by Allen B
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Duvernois
Dec 03, 2021 -

Todd Wenzel Buick GMC of Davison responded

Hi Allen. I'm sorry that your experience with us fell short of expectations. With the large number of customers in Michigan who have GM employee discounts, we advertise that pricing because most people qualify. We do our best to disclose that on any advertised pricing. We tried to reach out to you directly, but we cannot find you in our system. Please get in touch with our General Manager Josh Gordon at 810-652-1024 to discuss further.

Dec 03, 2021 -

Allen B responded

Why should I? This is deceptive advertising and there is no way to sugar coat it. I am going to continue to write bad reviews and send employee's in to get service then score you as low as possible on CSI. This hopefully will cost you your SFE. I have employees that can use your location and others that your companies own and they are going to do just that. Unfortunately I am going to be shopping all of our fleet business to other brands do not allow this. As a FYI, I own companies that have two different FAN numbers.

June 30, 2021

Very poor customer service. They are ignoring my phone calls about receiving the 2nd key that everyone who buys or leases receives. They want me to turn it in to insurance as missing. The key is not missi More

by c.a.curry
Customer Service
Recommend Dealer
No
Employees Worked With
Brad Plaggemars
February 01, 2020

They really help me out a lot and I really appreciate everything they did for me. They were super friendly & nice so I would recommend all my friends & family to come there. More

by davisashley503
Recommend Dealer
Yes
Employees Worked With
Fred Harvey
December 18, 2019

IF they had only listened to me the first time! I have bought SEVERAL cars in Davison -- when it was Waldron - but things have GONE WAY down hill. I took my Enclave in there in Oct - told them I he More

by Disappointed in Davison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
January 02, 2019

QuickLube Oil Change.. Great Service! I took my truck into the dealer for an oil change, They're QuickLube service center was fast and efficient. I also had a tire off of another vehicle t More

by Justin Cowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Plaggemars
November 21, 2018

Bait and Switch Stay away from this place and their Swindler and Chief Drew Smith. I was quoted a price for a 2018 Yukon based on a series of pictures that were sent More

by Bkirksey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew Smith
1